About the Role
This Senior Consultant role is part of a new team focused on providing consultancy-based project services, with an initial focus on the rail industry. The role offers the opportunity to shape a growing service and collaborate across client organizations and internal teams to deliver projects and change initiatives.
Responsibilities
- Support the delivery of rail-related business change, transformation, and improvement initiatives.
- Gather, analyze, and document business, operational, and stakeholder requirements.
- Develop process maps and related analysis.
- Facilitate stakeholder engagement across clients, project teams, and external partners.
- Support business change activities, including impact assessments, planning, implementation, and benefits tracking.
- Identify opportunities to improve business processes and delivery approaches.
- Coordinate project and program activities, including management of milestones, actions, risks, issues, dependencies, and reporting.
- Contribute to governance and assurance activities.
- Proactively support the delivery of projects of varying scales.
- Ensure the delivery of complex tasks to quality, time, and budget.
- Interpret and integrate complex technical information from multiple sources.
- Guide less experienced colleagues on technical and professional tasks.
- Maintain an accurate record of skills and experience in SYSTRA CV.
- Maintain professional membership of relevant professional institutions.
- Develop and maintain relationships with client contacts.
- Initiate sales opportunities within own market areas.
- Demonstrate high-intermediate knowledge in the application of a broad range of methods, techniques, and tools.
- Develop new tools and techniques to improve quality and/or efficiency.
- Take responsibility for substantial proportions of SYSTRA reports.
- Effectively communicate information to internal and external stakeholders.
- Present technical/project information to support colleague development and inform clients.
- Demonstrate behaviors aligned with SYSTRA’s behavioral framework.
Requirements
- Experience working in the rail sector or a comparable transport or operational environment.
- Experience working in business analysis, change management, transformation, or program support roles.
- Experience supporting transformation, change, or continuous improvement initiatives within a complex organizational environment.
- Ability to elicit, analyze, and clearly document business, operational, stakeholder, and user requirements and translate these to recommendations.
- Experience in producing requirements documentation with clear related business, functional, and non-functional categorizations and prioritization using MoSCoW.
- Experience in developing process maps to represent ‘as-is’ and ‘to-be’ processes, with supporting process narrative documents.
- Experience supporting business change activities, including change impact assessments, implementation support, benefits definition and tracking, and clear stakeholder communication.
- Strong stakeholder engagement skills.
- Ability to coordinate delivery across multiple stakeholders, workstreams, or project interfaces in a complex environment.
- Experience of producing project and program documentation including governance materials such as plans, RAID logs, action trackers, and status reporting.
- Ability to gather, interpret, and document business, operational, and client requirements and convert them into practical recommendations and delivery plans.
- Knowledge of rail industry operational environments and processes.
- Significant work experience in a relevant technical discipline or disciplines.
- Effective written & verbal communication of complex messages.
- Effectively analyze complex data and report on findings.
- Effective time management of self and others.
- Adaptable to undertake a range of complex tasks to meet varying project requirements.
Skills
- Business Analysis
- Business Change
- Stakeholder Engagement
- Requirements Gathering
- Process Mapping
- Change Delivery
- Digital Initiatives
- Operational Improvement
- Process Improvement
- Client-Facing Programs
- Project Management
- Program Management
- Project Management Office (PMO) Support
- Communications
- Business Development
- Data Analysis
- Time Management
Experience Level
- Senior
Education Level
- Degree level or equivalent experience
About the Company
- SYSTRA's specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions relied on by more than 50 million people daily.
- For over 60 years, SYSTRA has been committed to helping cities and regions develop by creating, improving, and modernizing transport infrastructure with sustainability, accessibility, and innovation at the core of their designs.
- With over 10,300 colleagues globally and around 1000 in the UK & Ireland, SYSTRA is growing significantly.
