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About the Role

The Marketing & Communications Director will be responsible for developing and executing integrated marketing strategies to advance Mercy’s mission, increase awareness, deepen engagement, and support donor growth and retention. This role requires a blend of strategic leadership and hands-on execution, with a focus on content creation, digital strategy, and brand management within a faith-based nonprofit context.

Responsibilities

Work closely with the Senior Director to help define the long-term structure of the marketing department by identifying needed roles, hiring timelines, and team building for maximum impact.
Take on a mentoring and leadership role with marketing staff as the team grows, fostering a collaborative, high-performance culture aligned with Mercy’s mission and values.
Provide input on departmental budget and resource allocation in collaboration with the Senior Director, ensuring marketing spend is purposeful and measurable.
Personally write and edit the majority of Mercy’s external communications.
Actively seek out and tell life transformation stories with sensitivity, authenticity, and emotional resonance.
Develop and maintain a consistent brand voice across all channels and communications, working in close collaboration with the Senior Director.
In partnership with the Senior Director, develop and personally execute a digital strategy aligned with the ministry’s mission.
Directly oversee the organization’s email marketing platform (ActiveCampaign).
In partnership with the Senior Director, develop social media strategy across Instagram, Facebook, YouTube, and other platforms; directly manage and give day-to-day direction to a social media contractor executing that strategy.
Develop and personally execute integrated marketing strategies that advance Mercy’s mission, increase awareness, deepen engagement, and support donor growth and retention.
Contribute meaningfully to the development and ongoing management of the organization’s Style Guide.
Coordinate the annual magazine (Multiply!) in collaboration with the Senior Director, personally managing content, timeline, and production.
Personally produce Mercy’s annual donor appeals, campaign materials, and event communications.
Develop and execute marketing and communications strategies for major awareness or fundraising events.
Support the Senior Director and Founder & President in identifying and pursuing high-impact speaking opportunities, podcast appearances, and national conference presence.

Requirements

8+ years of experience in marketing, communications, or content (nonprofit or faith-based experience strongly preferred), including supervisory experience.
Strong writing ability- candidates will be asked to submit writing samples as part of the application process.
Demonstrated experience building or helping establish a marketing function, not just maintaining one.
Hands-on experience with email marketing platforms, social media strategy, and content calendar execution.
Experience with ActiveCampaign or similar email marketing and automation platforms and Canva and/or Adobe Creative Suite for day-to-day content creation.
Mature Christians with a dedicated work ethic.
Live a lifestyle conducive to Christian principles.

Skills

Marketing
Communications
Content creation
Supervisory experience
Writing
Email marketing platforms
Social media strategy
Content calendar execution
ActiveCampaign
Canva
Adobe Creative Suite
Donor communications
Fundraising language
Video editing
CapCut
Premiere Pro

Location

Tennessee - Nashville, TN 37211

Work Type

In Office Monday- Thursday 8:00 am- 5:00 pm
Remote Friday 8:00 am- 5:00 pm

Experience Level

8+ years of experience

Education Level

Bachelor’s degree in Marketing, Communications or related field

Salary/Compensations

$80,000.00 - $90,000.00 Salary/year

Benefits

Health, vision, and dental benefits offered to full-time employees
Life Insurance
401K benefits
PTO, Holidays and generous bonus days at Christmas
Business casual dress code
Work-life balance
Opportunities to exercise your faith working alongside a supportive team of believers
Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world

About the Company

Mercy Multiplied exists to provide opportunities for all to experience God’s unconditional love, forgiveness, and life-transforming power.
Mercy’s Residential counseling Program is voluntary, biblically-based, and helps young women ages 13–32 break free from life-controlling issues and situations, including anxiety, depression, abuse, eating disorders, self-harm, addictions, unplanned pregnancy, and sex trafficking. These residential services are offered free-of-charge.
The Mercy Multiplied Center for Wellness and Counseling is Mercy’s free-of-charge Outpatient counseling Program for men and women aged 13 and older.
Our Outreach Services train and resource men and women to effectively support and minister to those who are hurting and struggling through workshops, videos, podcasts, discipleship teaching, and other practical resources.
The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power.