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About the Role

This role involves owning the end-to-end performance management system across Operations and Commercial functions, ensuring KPI integrity, performance visibility, root-cause analysis, and corrective action. It is ideal for someone who enjoys redesigning processes using data, automation, and AI, working across various departments to improve decision-making and enable scalable ways of working.

Responsibilities

• Own data integrity for operational KPI data across Operations and Commercial teams.
• Validate data from multiple systems and functional owners before executive review.
• Identify data quality issues and structural gaps.
• Establish governance, validation controls, and standard work for data integrity.
• Serve as the business owner for KPI logic and reporting requirements.
• Translate operational needs into BI and dashboard specifications.
• Validate calculations, data sources, and definitions before automation.
• Ensure reporting drives action, accountability, and decision-making.
• Analyze inventory performance across raw materials, WIP, and finished goods.
• Identify drivers of excess, obsolescence, shortages, and instability.
• Translate insights into corrective actions and process improvements.
• Support S&OP governance by ensuring planning data is decision-ready and aligned to KPI targets.
• Immerse in end-to-end operational, supply chain, and manufacturing processes.
• Identify inefficiencies, manual work, bottlenecks, and performance gaps.
• Translate findings into measurable business cases.
• Partner with stakeholders to redesign processes for improved productivity, reduced cycle times, and lasting operational improvements.
• Partner with operational and technical teams to translate business challenges into automation and AI solutions.
• Design and implement workflows, automations, and agent-based solutions using Microsoft Power Platform and Copilot Studio.

Requirements

• Bachelor's degree in Business, Engineering, Supply Chain, Computer Science, or a related discipline.
• Several years of experience improving operational performance within manufacturing, supply chain, or operations environments.
• Experience in operational excellence, continuous improvement, manufacturing performance management, supply chain analytics, S&OP support, or operations analytics.
• Ability to break down complex processes, identify root causes, and implement practical improvements.
• Comfortable working with operational data, defining and validating KPIs, and turning information into actionable insights.
• Understanding of KPI governance, inventory management, supply chain flows, S&OP planning, and structured problem-solving methodologies.
• Advanced Excel skills.
• Experience with business intelligence tools such as Power BI, Qlik, or Tableau.
• Hands-on exposure to AI, automation, or low-code technologies.
• Interest in applying AI to solve business problems.
• Ability to think in terms of workflows, systems, and scalable solutions.
• Motivation to see ideas through to execution, measure results, and continuously improve processes.
• Ability to build strong relationships across all organizational levels.
• Ability to communicate fluently between operational teams and technical stakeholders.
• Ability to simplify complex ideas and facilitate productive conversations.
• Ability to help drive adoption of new processes and technologies.

Skills

• Operational Excellence
• Continuous Improvement
• Manufacturing Performance Management
• Supply Chain Analytics
• S&OP Support
• Operations Analytics
• Data Integrity
• KPI Governance
• Inventory Management
• Supply Chain Flows
• Root Cause Analysis
• Corrective Actions
• Advanced Excel
• Power BI
• Qlik
• Tableau
• AI
• Automation
• Low-code technologies
• Microsoft Copilot Studio
• Power Automate
• Power Apps
• Python
• RPA

Location

• GTA-based

Work Type

• Full-time
• Onsite

Experience Level

• Several years of experience

Education Level

• Bachelor's degree

Salary/Compensations

• $77,000 to $82,000

About the Company

• Our client is a manufacturing company.

Equal Opportunity

• We encourage applications from candidates who reflect the diversity of the communities we serve, particularly individuals from Black, Indigenous, and racialized communities, persons with disabilities, 2SLGBTQIA+ individuals, and those with lived experience.
• If you have 70% of the qualifications we are looking for, we encourage you to apply to express your interest.
• Should you require accommodation in any aspect of the selection process, please contact us at careers@talentminded.ca, and we will be happy to help.