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About the Role

Curtis Lumber is seeking a Branch Sales Manager to lead a team in developing and implementing organizational strategies, policies, and practices that drive key organizational results. This role involves overseeing, organizing, and coordinating sales strategies and resources to foster a culture of continuous improvement.

Responsibilities

• Acknowledge, greet, and assist customers in a timely and professional manner.
• Provide accurate fast in, fast out service for customers.
• Identify customer needs and provide the appropriate level of assistance.
• Effectively research and resolve customer complaints and conflicts.
• Design and drive sales strategies by partnering sales with marketing, purchasing, merchandising, and operations to increase sales and drive profitability.
• Oversee the branch sales plan to grow commercial sales.
• Oversee the development and management of key sales positions to ensure expertise in each market.
• Coordinate with Human Resources to ensure sales compensation rates and ranges remain updated.
• Work with the marketing team to ensure sustained use of effective marketing plans for core product groups to strengthen sales and market growth.
• Define employee responsibilities, monitor daily activity, and delegate or assign work as appropriate.
• Prepare and distribute work schedules.
• Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities.
• Make recommendations for disciplining employees.
• Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing.
• Assist with candidate selection and interview process for new hires; make recommendations to hire.
• Motivate employees and offer opportunity and reward appropriately.
• Work with District Manager and/or Branch Manager and HR on potential employee terminations/employee issues; make recommendations to terminate employees.
• Make recommendations to District Manager and/or Branch Manager regarding efforts to control employee turnover.
• Prepare and present employees with quality and timely performance evaluations.
• Oversee all store operations when the District Manager and/or Branch Manager is absent.
• Manage quality and quantity of employee productivity.
• Assist with determining staffing needs and requirements.
• Ensure departments are prepared daily for sales and promotions.
• Work with District Manager and/or Branch Manager to develop and grow customer base and sales volume.
• Share expertise with others.
• Assist the District Manager and/or Branch Manager in ensuring that the store operates at an acceptable yearly net profit and meets sales, gross margin, expense, and asset management goals.
• View, monitor and interpret financial reports and data to assist in business decisions.
• Ensure all sales are profitable and result in satisfied customers.
• Ensure that all reasonable directives from the District Manager and/or Branch Manager are carried out in a timely and accurate manner.
• Communicate regularly with the District Manager and/or Branch Manager regarding inventory levels, employee progress, safety, procedures, and general store efficiency.
• Act as a coordinator between departments, focus efforts on efficient operations.
• Comply with all safety policies and procedures and ensure they are understood and followed by employees.
• Complete required monthly safety involvement.
• Use proper PPE when required.
• Maintain a safe work environment.
• Be aware of surroundings at all times.
• Always work safely.
• Comply with all Company policies and procedures and ensure they are understood and followed by employees.
• Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics.
• Willing to become a member of a committee/team for current or new programs to ensure their success.
• Attendance at Company/store meetings is mandatory.
• Other duties may be assigned.

Requirements

• 8 to 10 years industry, sales, and management experience.
• Effective communication skills both verbally and in writing with individuals inside and outside of the company.
• Advanced math skills.
• Effective independent decision making and problem-solving skills.
• Must be able to analyze and interpret financial reports and data.
• Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications.
• Valid Driver’s license acceptable to Curtis Lumber standards.

Skills

• Customer Service
• Sales Management
• Leadership/Management
• Sales Skills
• Business Growth/Development
• Communication
• Safety
• Microsoft Office

Location

• Onsite

Work Type

• Full-time

Experience Level

• 8-10 years

Education Level

• Bachelor’s degree preferred but not required

Benefits

• Medical
• Dental
• Vision
• Competitive Wages
• 401k with Company Match
• Ideal Retail Hours
• Paid Holidays & PTO
• Bereavement Pay
• Profit Sharing
• 529 College Savings
• Employee Assistance Program
• Tuition Reimbursement
• Boot Reimbursement
• Employee Discount
• Community Events
• Employee Referral Program

About the Company

• Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation.
• Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance.
• We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.
• At Curtis Lumber we embrace a culture of accountability and safety. Join us, and you’ll quickly see everything that sets us apart is also what brings us together.