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About the Role

Assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed on all sales and operation initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager in the development, training, and management of team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top My Wireless Retail Store Manager.
• Maintain a fun, clean and exciting work environment for customers and team members.
• Work as a team member to exceed personal and team goals.
• Participate in marketing activities designed to maximize selling opportunities.

Requirements

• Management experience in a similar field (Required), preferably in the Wireless Industry.
• Experience in retail or customer-facing sales environment (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Must be at least 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent (Required).
• While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds.
• The employee is frequently required to reach with hands and arms.
• Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise.
• Dexterity is required.
• Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time.

Skills

• Bilingual (Preferred but may not be required depending on location)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls (Preferred)

Location

• CA - IRVING STORE - D3 - San Francisco, CA 94122

Work Type

• Full Time
• Any

Experience Level

• Management experience

Education Level

• Bachelor’s degree (Preferred)
• High School diploma or equivalent (Required)

Salary/Compensations

• $42,900.00 - $67,900.00 Base+Commission/year

Benefits

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless!
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

About the Company

• My Wireless, is a fast-growing AT&T Authorized National Retailer, with more than 180 locations throughout the US and Preto Rico.
• At My Wireless, our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time.
• We maintain a very fun and rewarding training program for our staff to ensure that we develop each team member to be promotion-ready so we can continue our explosive company growth.
• For more information about My Wireless, please visit www.mywirelessgroup.com.

Equal Opportunity

• My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.