About the Role
The Housekeeping Room Attendant is responsible for maintaining guest rooms and public areas in a clean, orderly, and welcoming condition. This role directly impacts guest satisfaction by ensuring rooms meet Hilton brand standards and exceed guest expectations.
Responsibilities
- Clean and service assigned guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
- Replenish guest room supplies, amenities, and linens.
- Report maintenance issues, lost and found items, and safety concerns promptly.
- Follow all Hilton brand standards, safety guidelines, and cleaning procedures.
- Respond courteously to guest requests and communicate professionally with team members.
- Maintain cleanliness of hallways, service areas, and housekeeping carts.
- Adhere to attendance, uniform, and grooming standards.
Requirements
- Prior housekeeping or hotel experience preferred but not required.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to cleanliness.
- Ability to stand, walk, bend, and lift up to 30 lbs. for extended periods.
- Flexible availability, including weekends and holidays.
- Ability to communicate effectively in English (Spanish a plus).
Location
- Austin, TX
Work Type
- Full-time
Salary/Compensations
- $18.00 per hour to start, with scheduled annual increases.
Benefits
- Medical, dental, and vision coverage.
- Short-term and long-term disability benefits.
- Paid time off, including vacation, sick days, and holidays.
- Go Hilton employee travel program offering discounted rates.
About the Company
- The recently refreshed Hilton is located in the historic Air Force command building right on Austin-Bergstrom International Airport property.
- We are proud to be Austin's gateway full-service hotel.
- The hotel is managed by Pittsburgh, PA based Prospera Hospitality, with over 20 years of property management experience in hotels, restaurants, and convention centers.
