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About the Role

ShipperHQ is seeking a visionary Chief Technology Officer (CTO) to lead the technical strategy, engineering organization, and product direction for its rapidly growing SaaS platform. This executive leadership role is responsible for defining the long-term technology vision, aligning engineering execution with business objectives, and driving innovation across products. The CTO will ensure technology investments support company strategy while fostering a high-performing engineering culture, combining strategic thinking with strong technical leadership.

Responsibilities

Define and execute the company's long-term technology and engineering strategy
Develop engineering roadmaps that align with product strategy and business objectives
Partner with the Chief Product Officer to shape the product vision and roadmap
Ensure engineering priorities are aligned across Product, Customer Success, Sales, and Operations
Provide executive-level technical leadership and strategic guidance across the business
Drive architectural decisions that support scalability, security, reliability, and performance
Evaluate emerging technologies and recommend innovations that strengthen the company's competitive position
Champion AI-first thinking and identify opportunities to leverage AI across products and internal operations
Guide engineering standards, development practices, and technical excellence across the organization
Oversee engineering capacity planning, organizational design, and long-term team structure
Partner with engineering leadership to ensure successful execution of product roadmaps and delivery goals
Provide strategic oversight for release planning, roadmap execution, and technical priorities
Collaborate with the Chief Architect on technical direction, platform evolution, and major architectural initiatives
Partner with executive leadership on company strategy, planning, and operational initiatives
Represent technology and product strategy with customers, partners, vendors, and key stakeholders
Provide coaching, mentorship, and leadership to senior engineering leaders while fostering a culture of ownership, innovation, and continuous improvement

Requirements

10+ years of progressive software engineering experience with significant leadership experience in SaaS organizations
Proven experience leading engineering organizations through growth and scale
Experience serving as a CTO, VP of Engineering, or other senior technology executive
Strong background designing and delivering modern cloud-based SaaS platforms
Deep understanding of software architecture, distributed systems, APIs, cloud infrastructure, and modern engineering practices
Experience building and executing multi-quarter technology roadmaps
Demonstrated success partnering closely with Product leadership to define strategy and prioritize investments
Strong understanding of Agile software development methodologies and engineering operations
Experience leading organizational planning, engineering capacity planning, and technical strategy
Strong business acumen with the ability to balance technical decisions against customer and commercial priorities
Experience leveraging AI technologies to improve products, engineering productivity, or business operations
Exceptional communication skills with the ability to influence executives, technical teams, customers, and partners
Proven ability to build high-performing teams and foster a culture of accountability, innovation, and continuous learning
Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred)

Skills

AI technologies
Agile software development methodologies
Cloud infrastructure
Customer-focused mindset
Distributed systems
Engineering operations
High ownership mentality
Innovation
Leadership
Product strategy
SaaS platforms
Scalability
Security
Software architecture
Strategic thinking
Technical curiosity
Technical leadership

Location

Austin

Work Type

Full-time

Experience Level

Executive leadership
10+ years of progressive software engineering experience

Education Level

Bachelor's degree in Computer Science, Engineering, or a related field
Master's degree preferred

Salary/Compensations

Compensation is based on experience

Benefits

22 days of PTO plus public holidays
401k Match
Medical, Dental, and Vision Insurance
Maternity and Paternity Leave

About the Company

ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.
Founded in 2009, ShipperHQ powers shipping logic and checkout optimization for thousands of brands in 150+ countries.
Based in Austin with a global team, ShipperHQ is a fast-moving, product-led company shaping the future of e-commerce logistics.
ShipperHQ is a highly fast-paced environment where no two days will look alike.
ShipperHQ is an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping.
ShipperHQ fosters a collaborative learning culture that promotes continuous growth and innovation.
ShipperHQ is proud to be a team that’s as diverse as the merchants they serve.
ShipperHQ takes responsibility to empower shops large and small to grow and thrive through the power of technology.
With honesty, responsiveness, and innovation at the center of all they do, ShipperHQ remains committed to hiring the right people for the job.

Equal Opportunity

regardless of race, background, religion, or eccentricity.