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About the Role

We're seeking a Field Operations Leader to take our newest robot deployments from day-one rollout to smooth, high-throughput operation. You'll own on-site performance, diagnose issues, find root causes, and lead cross-functional teams to build fixes. This role is hands-on and high-ownership, requiring you to be on-site to ensure optimal performance.

Responsibilities

• Own the operational ramp of new deployments, developing them into smooth, predictable operations.
• Investigate below-goal performance, identifying root causes for throughput gaps, downtime, and bottlenecks.
• Lead on-site teams to design and implement fixes, and perform hands-on work as needed.
• Engineer the physical environment (robot placement, layout, material flow) to maximize uptime.
• Diagnose and troubleshoot machinery and hardware issues, partnering with Engineering for improvements.
• Build operational dashboards and KPIs to track performance and drive accountability.
• Develop Standard Operating Procedures (SOPs) for steady-state operations, edge cases, and safety.

Requirements

• 6+ years in operations with a track record of standing up new sites, lines, or deployments.
• Demonstrated root-cause analysis skills, including quantifying performance gaps and proving fixes with data.
• Hands-on comfort with machinery, automation, or robotics.
• Experience optimizing physical workflows in warehouse, manufacturing, fulfillment, or similar environments.
• Proven ability to lead and rally on-the-ground teams under pressure.
• Strong project management skills to manage multiple concurrent deployments and fixes.
• Willingness to travel extensively (frequently 50%+) and occasionally work irregular hours.
• Located near a major US airport.
• Willing to relocate to San Francisco, CA preferred.

Skills

• Root-cause rigor
• Lean/Six Sigma (Bonus)
• Industrial engineering (Bonus)
• Robotics/hardware deployment and maintenance (Bonus)
• Spanish fluency (Plus)

Location

• San Francisco, CA (Preferred)
• Remote (Near major US airport)

Work Type

• Field-based
• Full-time

Experience Level

• 6+ years

About the Company

• Avatar Robotics is building flexible robot fleets to revolutionize industrial work.
• Our mission is to make every tedious and dangerous warehouse/factory job virtual, safe, and semi-autonomous.
• We use proven AI approaches and long-distance teleoperation to deploy scalable physical work solutions.
• We envision a world where machines make goods more affordable and accessible, with critical workers operating robot fleets from home.
• We are creating the workforce of the future in the large manual labor market.
• We are a small, early-stage team deploying thousands of units globally.