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About the Role

The Fintech team is focused on transforming how law firms manage their finances end-to-end. As a Senior Product Designer, you will reimagine financial workflows and unlock insights that help firms operate smarter, optimize performance, and move toward a more autonomous future. You will lead the end-to-end design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration. Ideal candidates will ground decisions in deep customer understanding, translate ambiguity into clear direction, and partner tightly with Product and Engineering to drive meaningful business and customer outcomes. You will launch to learn with high-impact features, raising quality and coherence across the Billing ecosystem, and demonstrating strong judgment in designing intelligent AI automation that is trustworthy, explainable, and appropriately controlled.

Responsibilities

Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
Lead end-to-end design for a product area - from vision crafting, to prototyping, testing, and polished execution.
Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.
Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

Requirements

6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required.
Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.)
Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution.
Strong experience in Fintech and financial product design, with a proven ability to turn complex financial workflows into intuitive, high-impact experiences.

Skills

Figma
Cursor
Claude

Location

Canada (excluding Quebec)
US
Burnaby
Calgary
Toronto

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$128,400 to $151,000 to $173,600 CAD

Benefits

Competitive, equitable salary
Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization.
Our product designers work directly with customers to understand their behaviors, needs, and workflows.
They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients.
If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.
Clio is on a mission to transform the legal experience for all.
Clio is the global leader in legal AI, building the platform that powers the future of legal work.
With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.
At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action.
By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action.
As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio.
Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact.
Clio’s leadership and momentum have been recognized globally.
In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide.
We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies.
We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists.
Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.
Join Clio and help define the future of legal work through AI.
Learn more at clio.com/careers.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
In recruitment, AI helps us streamline the process for greater efficiency.
However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Equal Opportunity

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission.
We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process.
Should you require any accommodation, please let us know and we will work with you to meet your needs.