About the Role
As a Houseperson, you will play a pivotal role in ensuring our guests enjoy a pristine and welcoming environment. Your responsibilities will extend beyond routine tasks, encompassing a variety of duties that enhance the overall guest experience. You will be responsible for maintaining cleanliness in public areas, assisting with room preparation, and ensuring that all common areas are neat and well-stocked.
Responsibilities
- Welcome and acknowledge all guests according to company standards
- Assist Housekeeping and Front Desk, as needed
- Clean and maintain guest rooms, hallways, furnishings, flooring and working/public areas at all times
- Follow written and verbal orders/requests
- Manage time and tasks efficiently
- Restock housekeeping supplies
- Remove trash from garbage bins and sanitize garbage bins
- Deliver items to guest rooms, as requested
- Help all departments, as needed
- Follow all company, safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Ensure that linen closets are stocked with all guest room supplies and collateral
- Remove trash and soiled linens from Room Attendants carts throughout the day
- Care for equipment and machines
- Remain alert, courteous, and helpful to guests and co-workers at all times
- Perform other reasonable job duties as requested
Requirements
- Must exhibit a pleasing personality to ensure the highest level of guest service
- Ability to work with little or no supervision while meeting high-performance standards
- Ability to follow instructions
- Ability to lift at least 35lbs
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Those who are ineligible to work in the United States will not be considered
Skills
- Detail-oriented and thorough
- Prioritization and time management skills
- Physical mobility and stamina
- Professional and polite
Work Type
- Weekends
- Holidays
- Variable shifts
Equal Opportunity
- We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class.
