Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As part of the New Balance Retail Leadership Team, full-time Retail Team Leads assist with opening/closing the store, driving results, operational duties, and delivering a world-class experience for guests. You will lead by example through New Balance’s Core Competencies.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
• Be results-driven in achieving store key performance indicators through training and development of associates.
• May assist the store manager in creating the schedule and taking the lead in floor moves.
• Deliver a great guest experience utilizing the GUEST service model.
• Be operationally sound, including opening/closing the store, inventory control, and operational procedures.
• Be involved in recruiting, interviewing, and hiring of top talent.
• Follow safety and reporting regulations, including proper lifting procedures.

Requirements

• Must be 18 years of age or older.
• 2 years’ retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
• Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).

Skills

• Leadership
• Customer Service
• Verbal Communication

Location

• London, Canada

Work Type

• Retail
• Full-time
• Hybrid

Experience Level

• 2 years’ retail supervisory experience preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• $19.15 - $28.73 Hourly

Benefits

• Flexible Work Schedule

About the Company

• Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
• We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
• We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
• Our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
• Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.
• Our associates around the world bring these goals to life with their high-level skills and creativity.
• While we offer the best product on the market, we’re also equally committed to giving back.
• So while we look to succeed, we believe in ensuring others have the same opportunity.

Equal Opportunity

• New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.