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About the Role
The Sneaker Maker role is centered around Co-creation services, transforming GG items into distinctive pieces that resonate with client needs and identity. This position is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
Responsibilities
- Co-create personalized GG products with clients using drawing and illustration techniques.
- Guide clients through a unique co-creation experience, maintaining brand values and storytelling.
- Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling.
- Support pre-sale and post-sale activities, including inventory management and customer loyalty efforts.
- Ensure customers are registered on the Golden App for effective customer segmentation and profiling.
- Maintain the co-creation area adhering to visual merchandising standards.
- Assist with store operational procedures, including opening/closing, inventory management, and compliance with GDPR and health & safety standards.
- Utilize IT and digital tools effectively to enhance business processes and customer engagement.
Requirements
- Fluency in English.
- Sales experience, preferably in the retail/customer service sector, is a plus.
- Problem-solving and time management skills.
- Artistic skills and hand-drawing abilities (marker, watercolor, acrylic painting, little embroidery, and basic sewing skills).
- Empathy, solid communication and interpersonal skills, strong team attitudes.
- Flexibility to adapt to the evolving needs of the business and customers.
- High school degree at least (design field is preferable).
Skills
- Drawing
- Illustration
- Sales
- Cross-selling
- Up-selling
- Inventory management
- Customer loyalty
- Customer segmentation
- Customer profiling
- Visual merchandising
- IT and digital tools
- Problem solving
- Time management
- Marker painting
- Watercolor painting
- Acrylic painting
- Embroidery
- Basic sewing
- Communication
- Interpersonal skills
- Teamwork
Location
- Bicester
Work Type
- Full-time
Experience Level
- Retail/Customer service experience is a plus
Education Level
- High school degree at least (design field is preferable)
About the Company
- Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
Equal Opportunity
- We are an equal opportunity employer and passionately believe that our strength lies in people's uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.