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About the Role
The Manager, Organizational Resilience is responsible for leading and enhancing crisis management, business continuity, and third-party risk management programs. This role supports the enterprise risk management framework and works with senior stakeholders to mitigate risks.
Responsibilities
- Lead and enhance crisis management and business continuity programs.
- Lead and enhance third-party risk management programs.
- Support the enterprise risk management framework.
- Work closely with senior stakeholders to manage and mitigate risks.
- Develop, implement, and enhance comprehensive business continuity plans and crisis management strategies and testing.
- Develop, implement, and enhance third-party risk management framework, methodologies, risk assessments, and provide strategic insights.
- Develop, implement, and maintain comprehensive Crisis Management and Business Continuity Plans strategies.
- Lead the Crisis Management program, including updating plans, procedures, and developing/leading tabletop exercises.
- Lead the ongoing implementation and enhancement of a robust Third-Party Risk Management framework, methodology, and process, focusing on identifying, assessing, and mitigating risks associated with third-party relationships.
- Prioritize, report, and oversee the management of Aviso’s top organizational resilience risks.
- Ensure adequate controls are in place and risk mitigation strategies are planned or in progress.
- Create and/or update applicable organizational resilience policies and ensure alignment with enterprise risk programs.
- Mentor internal senior stakeholders and provide guidance on conducting risk assessments and mitigating risk.
- Lead, develop, and implement Crisis Management and Third-Party Risk Management training.
- Lead the drafting of quarterly senior management and Board of Directors reports.
- Organize and participate in the Business Continuity Committee.
- Present risk assessments and related risk information to senior leaders, providing strategic insights.
Requirements
- 5-7 years of specialized/relevant enterprise and/or operational risk management experience in the financial services industry.
- 3+ years in a related role leading crisis management and third-party risk management initiatives across a complex, matrix organization.
- Proven experience in leading a crisis management program.
- Proven experience in risk identification, risk analysis, risk treatment, and implementation of risk management strategies.
- Strong team player with critical thinking skills and decision-making abilities.
- Exceptional relationship building skills – ability to work effectively with and influence people at all levels.
- Proven ability to create alliances and gain commitment and support for desired objectives.
- Advanced Power Point and Excel skills.
- Excellent verbal and written communication skills, presentation skills, and inter-personal skills.
- Fluent communication skills in English are required.
- Bilingual skills in French are an asset.
Skills
- Crisis Management
- Business Continuity
- Third-Party Risk Management
- Enterprise Risk Management
- Risk Assessment
- Risk Mitigation
- Strategic Planning
- Stakeholder Management
- Reporting
- Training Development
- Power Point
- Excel
- Communication
- Presentation Skills
- Inter-personal Skills
Location
- Toronto
- Vancouver
- Montreal
- Winnipeg
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Canadian Risk Management (CRM) designation, RIMS-Certified Risk Management Professional certification or similar is preferred
- Crisis Management or Business Continuity Certification (ABCP, CBCP) is preferred
Salary/Compensations
- $115,000 - $124,000 CAD annually
Benefits
- Competitive compensation package
- Excellent health, dental and insurance benefits
- Generous vacation time
- Fitness benefit
- Parental leave top-up options
- Matching contributions to our retirement program
- Commitment to continuous improvement through learning & development
- Education assistance program
- Regular social events
About the Company
- Aviso is a leading wealth management and investment services provider for the Canadian financial industry.
- Approximately $145 billion in total assets under administration and management.
- Over 1,000 employees.
- Building a comprehensive, technology-enabled, client-centric wealth services ecosystem.
- Trusted partner for nearly all credit unions across Canada, portfolio managers, investment dealers, insurance and trust companies, and introducing brokers.
- Investment dealer and mutual fund dealer and insurance services support thousands of investment advisors.
- Asset manager, NEI Investments, specializes in investing responsibly.
- Online brokerage, Qtrade Direct Investing®, empowers self-directed investors.
- Fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach.
- Aviso Correspondent Partners provides custodial and carrying broker services.
- Offices in Toronto, Vancouver, Montreal, and Winnipeg.
- Backed by the collective strength of credit union Centrals, Co-operators/CUMIS, and Desjardins.
- A career with Aviso means being part of a group of talented, energetic professionals who live their values every day.
- Belonging to an organization dedicated to your success and career development.
Equal Opportunity
- Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities.
- If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.