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About the Role

The People and Culture Advisor is responsible for addressing employee Human Resources needs, with a primary focus on delivering mandatory trainings throughout the agency. This role serves as a central point of contact for all HR matters.

Responsibilities

• Design and conduct effective training on specific Human Resources topics, including performance evaluations, targeted recruitment, employee and labor relations, employment and labor laws, new manager training, and communication and teamwork.
• Liaise with managers to determine training needs and schedule training sessions.
• Design and conduct trainings to meet compliance for various programs.
• Conduct seminars, workshops, and individual training sessions.
• Prepare educational materials such as module summaries and videos.
• Partner with supervisors to support employee development and provide coaching based on feedback and performance insights.
• Conduct evaluations and surveys to identify areas for improvement.
• Monitor employee performance and response to training.
• Maintain attendance and trainee progress records.
• Provide clear, accurate information to applicants and respond promptly to questions.
• Demonstrate exemplary skills to set a positive example.
• Schedule training sessions to minimize disruption to normal operations.
• Provide ongoing advisory services to managers and staff on various topics to support staff and leadership growth.
• Recommend training and professional development to supervisors/managers.
• Intervene in employee relations matters to provide resolution.
• Advise and support supervisors/managers in implementing corrective action conversations and documentation.
• Develop and maintain positive working relationships with union representatives.
• Consult with employees and supervisors/managers on ER/LR, Title VII, ADA/FEHA, ADEA, CBA, and other job-related laws and regulations.
• Lead department projects to successful completion.
• Represent the People & Culture department in various meetings upon request.
• Act as a resource to other People & Culture Advisors and provide guidance.
• Create self-development opportunities.
• Enter and maintain candidate and employee data in the HRIS accurately.
• Travel to various program sites to support training, meetings, investigations, and onsite advisory support.
• Attend mandatory People & Culture and agency-wide meetings.
• Maintain the confidentiality of the People & Culture office.
• Ensure all work is performed with an equity lens to promote equitable outcomes.

Requirements

• Minimum 2 years of People and Culture (HR Generalist) experience.
• Bachelor's degree and relevant industry experience required.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Exceptional communication, presentation, and interpersonal skills.
• Deep and thorough understanding of the business or organization.
• Creative and innovative thinking.
• Strong organizational and administrative skills.
• Knowledge of employee and labor relations.
• Basic knowledge of employment laws.
• Proficient in tracking training data, analyzing survey results, and generating reports.
• Ability to create and maintain good working relationships with internal and external constituents.
• Strong critical thinking, sound judgment, and problem-solving skills.
• Ability to pay attention to detail.
• Self-motivated and capable of working independently with discretion.
• Customer-focused attitude.
• Deep commitment to equity, diversity, and inclusion.
• Ability to prioritize work.
• Bilingual (Spanish) preferred.
• Master’s degree preferred.
• Fingerprints required.
• Negative Tuberculosis Test required.
• First Aid Certificate not applicable.

Skills

• Human Resources
• Training design and delivery
• Employee relations
• Labor relations
• Employment law
• Performance management
• Recruitment
• Communication
• Presentation
• Interpersonal skills
• Organizational skills
• Administrative skills
• Data analysis
• Report generation
• Critical thinking
• Problem-solving
• Attention to detail
• Customer focus
• Equity and inclusion
• Spanish language proficiency

Location

• Onsite

Work Type

• Onsite 5 days a week
• Full-time

Experience Level

• Minimum 2 years experience

Education Level

• Bachelor's degree
• Master's degree preferred

Salary/Compensations

• $70,000-$80,000 per year

Benefits

• Generous amount of vacation time/PTO
• Medical, Dental, & Vision
• Commuter and Cell Phone stipends
• 401 (k) Plan with employer match
• Commuter Checks

About the Company

• Founded in 1907, Catholic Charities San Francisco (CCSF) operates as an independent non-profit organization and is the social service agency of the San Francisco Archdiocese.
• Our mission is to serve and advocate for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex/gender identity, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by law.

Equal Opportunity

• CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.