Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position is responsible for serving guests in various settings, ensuring adherence to policies and procedures while fostering a safe and welcoming work environment. The role contributes to the company's learning environment and supports guest satisfaction.

Responsibilities

• Greets guests by name whenever possible.
• Escorts guests to a table, presents menus, and informs guests of daily specials.
• Explains menu item or beverage preparation.
• Takes guest orders and makes recommendations.
• Serves guests and checks for satisfaction.
• Prepares food and beverages if applicable.
• Resolves guest issues or asks management for assistance.
• Presents bills upon request and takes payment in the absence of a cashier.
• Cleans tables or counters, removes dishes, and re-stocks where applicable.
• Delivers food to hotel rooms as directed, obtains signatures, and removes used trays.
• Performs opening or closing duties as required.
• Counts cash float at the end of the shift when applicable.
• Covers other servers' sections when required.
• Exercises good judgment when serving alcoholic beverages.
• Liaises and communicates effectively with all appropriate operational departments.
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, and team members.
• Ensures compliance with licensing laws, health and safety, and other statutory regulations.
• Performs other duties as assigned or directed.

Requirements

• Minimum 1 year serving experience.
• Effective and service-oriented communication.
• POS experience.
• Ability to successfully obtain a Gaming License.
• Ability to exceed internal and external customer expectations through timely service.

Skills

• Serving
• Customer service
• Communication
• POS systems
• Food safety
• Alcohol service
• Teamwork

Location

• Casino
• Restaurant
• Bar
• Buffet operation
• Coffee shop
• Banquet
• Theatre
• In-room dining

Work Type

• Full-time
• Part-time
• Non-traditional work hours

Experience Level

• 1 year serving experience

Education Level

• High School Diploma
• Food Safety Certification