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About the Role

Clio is seeking a Machine Learning Engineer passionate about building innovative solutions and tackling new challenges with cutting-edge technologies. This role is crucial for developing advanced machine learning models and LLM-based solutions to enhance customer experience and streamline legal professionals' work.

Responsibilities

• Develop advanced machine learning models using structured and unstructured data to improve Clio’s customer’s experience
• Create LLMs based solutions to help Clio’s clients to save time and create efficiencies
• Collaborate cross-functionally with engineering, product management, operations and data science to identify new ML-driven features for Clio customers
• Work in an agile environment with our team of machine learning engineers, MLOps engineering and full stack developers across a variety of projects

Requirements

• Hands-on experience in model development, particularly with traditional machine learning, NLP, and transformer-based models
• Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets
• Experience with agentic frameworks and workflows
• Experience working with open-source LLM foundation models and APIs for commercial LLMs, such as ChatGPT or Gemini
• A proven ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers
• A portfolio of past projects showcasing your successes, challenges, and growth as a machine learning expert
• Exceptional communication skills and the ability to build trust with both internal teams and external customers
• A strong desire to continuously learn, challenge yourself, and refine your craft as a machine learning engineer

Skills

• Machine Learning
• NLP
• Transformer-based models
• Data manipulation
• Data cleaning
• Data preprocessing
• Agentic frameworks
• Agentic workflows
• LLM foundation models
• Commercial LLM APIs
• ChatGPT
• Gemini

Location

• Canada (excluding Quebec)
• Burnaby
• Calgary
• Toronto
• Vancouver
• Dublin
• London
• New York City
• Sydney
• Barcelona
• Bogotá

Work Type

• Hybrid

Experience Level

• Experienced individuals
• New to the role

Salary/Compensations

• $129,200 to $152,000 to $174,800 CAD

Benefits

• Top-tier health benefits
• Dental insurance
• Vision insurance
• Flexible time off policy (20 days encouraged)
• $2000 annual counseling benefit
• RRSP matching
• RESP contribution
• Clioversary recognition program

About the Company

• Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
• We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
• Clio has an amazing team on a mission to transform the legal experience for all, with the engineering team focused on delivering an incredible customer experience.
• The AI team at Clio utilizes the latest technology in NLP and GenAI to provide customers with solutions for streamlined and efficient work.
• Clio is a Human and High Performing AI company, using artificial intelligence to improve operations.
• Clio is on a mission to transform the legal experience for all.
• Clio is the global leader in legal AI, building the platform that powers the future of legal work.
• We are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.
• The Intelligent Legal Work Platform is the legal industry’s first System of Action.
• Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations.
• Clio's leadership and momentum have been recognized globally, achieving Centaur status.
• We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50.
• We have been named Innovator of the Year and are a Platinum Club member of Canada’s Best Managed Companies.
• We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People.
• Our international offices have also earned placements on Great Place to Work’s Best Workplaces lists.
• Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices globally.
• Join Clio and help define the future of legal work through AI.

Equal Opportunity

• Our team shows up as their authentic selves, and are united by our mission.
• We are dedicated to diversity, equity and inclusion.
• We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
• We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
• We are committed to equal employment and we encourage candidates from all backgrounds to apply.
• Clio provides accessibility accommodations during the recruitment process.
• Should you require any accommodation, please let us know and we will work with you to meet your needs.