About the Role
The Manager, Logistics ensures that the inventory flow operates smoothly, supporting the selling effort.
Responsibilities
- Complete Personal Performance Plan, leading by example
- Complete e360 Survey, leading by example
- Build and retain a high performing team that is capable of delivering the results to meet performance goals
- Ensure the employee performance plans are updated seasonally
- Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
- Implement succession planning, team building and skill development
- Adhere to all Loss Prevention policies
- Lead and direct a team of stock movement associates to fulfill store to store transfers, maintain stockrooms to standard
- Partner with Alterations team to pick and deliver alterations from the sales floor
- Develop communication standards from store to store to meet Client expectations
- Monitor and enforce the timely completion and execution compliance of Return To Vendor’s, consolidations and transfers to Last Call in partnership with the selling teams in the store
- Coordinate the execution of markdowns in partnership with the selling teams in the store
- Partner with selling teams in the store for stock replenishment needs
- Monitor and drive the use of correct procedures for packing, shipping, tracking and receiving goods into the store and delivering to the appropriate department
- Maintain complete and accurate records for inventory purposes
- Drive physical inventory cut-off procedures in the location
- Manage the customer delivery service to ensure standards are met
- Manage the shipping and receiving team to meet service standards
- Ensure a tidy, organized and streamlined workspace is maintained
- Oversee and approve wrap & pack, shipping/receiving/stock movement supply orders and distribution
- Oversee the control of postage costs
- Ensure compliance with privacy policies, regulations, and cyber security measures
- Control hanger budget through effective rotation and maintenance of existing stock
- Ensure all waste and recyclables are properly disposed of on a daily basis
- Support merchandising team with respect to movement, storage and disposal of fixturing and hangers as required
- Comply with all Health & Safety policies and requirements
Requirements
- Post-Secondary diploma/certificate in Building maintenance or trade diploma
- 5 years supervisory experience in a similar capacity
- Trained in forklift operation
- Basic computer skills
Experience Level
- 5 years supervisory experience
Education Level
- Post-Secondary diploma/certificate in Building maintenance or trade diploma
Salary/Compensations
- $83,000.00 - $105,000.00 per year
Benefits
- Competitive total compensation
- Generous employee discount
- Pension
- Health & dental benefits
- Tuition assistance
- Continuous learning and development
About the Company
- Holt Renfrew is Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers.
- We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet.
- We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so.
- We are committed to creating and inspiring a more SUSTAINABLE future for all.
- We aim to IGNITE the possibility of POSITIVE CHANGE.
- Our Values are: Magenta, Canadian, Sustainability, Build loyalty, Personal Service, Warmth, Unity, Passion, Excellence.
Equal Opportunity
- Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
- Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.
- If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process.
- All requests are confidential and used only to meet candidate needs.
