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About the Role
The Fairmont Gold Pantry Attendant is responsible for engaging with guests, understanding their needs, and ensuring a seamless food and beverage experience within the Fairmont Gold and Deloitte Lounges. This role involves meticulous preparation, service, and maintaining the highest standards of cleanliness and presentation.
Responsibilities
- Report for duty on time with a professional appearance and appropriate uniform.
- Engage with guests to understand their stay purpose and food/beverage preferences.
- Acknowledge guests by name and honor their unique preferences and requests.
- Execute full-cycle food & beverage mise en place preparations, setup, and service.
- Welcome and offer assistance to guests utilizing the lounge.
- Assist with the replenishment of food and beverage offerings in the lounges.
- Assist with clearing and resetting tables, and replenishing flatware, crockery, and glassware.
- Maintain cleanliness of all food & beverage preparation areas.
- Adhere to food sanitation and safety standards.
- Oversee and ensure the quality and appearance of culinary presentations and pantry areas.
- Maintain a professional, neat, and well-groomed appearance.
- Actively participate in ongoing development, service enhancements, and training.
- Adhere to the hotel's social media and confidentiality policies.
Requirements
- Service-oriented individuals with excellent personal presentation and interpersonal skills.
- Strong attention to detail and ability to multitask.
- Flexible schedule with the ability to work early mornings, weekdays, weekends, and holidays.
- Valid Smart Serve certification required.
- Must be legally eligible to work in Canada.
- Previous luxury level service knowledge and training is an asset.
- College diploma or University degree from a Hospitality related program is an asset.
- Additional language is a definite asset.
- Ability to lift at least 60lbs.
Skills
- Food and beverage preparation
- Guest engagement
- Table service
- Sanitation and safety standards
- Attention to detail
- Multitasking
- Professional appearance
- Interpersonal skills
Location
- Toronto
Work Type
- Part-Time
- Permanent
Experience Level
- Not specified
Education Level
- College diploma or University degree from a Hospitality related program an asset
Salary/Compensations
- Starting Rate of Pay: $22.69 per hour
Benefits
- Free Meals
- Travel Discounts
- Dry Cleaning for work gear
- Custom learning programs
- Opportunities to join Health & Wellness, Sustainability, and DEI Committees
- Career growth paths
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth.
- Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- The hotel is undergoing a stunning transformation for the zero-carbon century ahead.
- Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
- Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Benefit from comprehensive training programs, mentorship, and a supportive work environment.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.