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About the Role

Joining the Data and Technology team as a key member of the Cyber and Infrastructure Programme, we are looking for an experienced Business Analyst to deliver project specific analysis and insight. The candidate will have strong analysis & process mapping skills across a range of technology projects. This is an opportunity to work with the Data and Technology Team on business critical projects.

Responsibilities

• Work with stakeholders across business units to identify, validate and document critical business capabilities from a cyber‑resilience and operational continuity perspective.
• Working with the programme manager to deliver projects and programmes to plan.
• Work on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies, and tools.
• Analyse, cleanse and visualise data to identify trends and make decisions.
• Documenting the current ‘As Is’ using process maps and presenting back to stakeholders.
• Considering business requirements against the current processes and assisting in the development and / or implementation of requirements using analysis techniques.
• Facilitating workshops to achieve focused outcomes and joint understanding of user needs.
• Supporting the production of Management Information and presenting this back to stakeholders.
• Work with programme / product managers and business teams to devise new support material based on the revised processes, to include training, reporting, and systems enhancements.
• Elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis, workflow analysis and design thinking workshops.
• Co-facilitate process improvement workshops to drive ideas and solutions.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• Elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
• Collaborate with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting, and systems enhancements.

Requirements

• An interest in co-facilitating process improvement workshops/sessions with a range of business stakeholders.
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
• Strong analytical and numerical competency, comfortable analysing large data sets and identifying trends and outliers.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts.
• Experience of building analysis maturity within complex environments.
• Good technical understanding of Business Analysis frameworks, value cycles and business processes.
• Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships.
• Demonstrate the ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients.
• Proven analytical and inquisitive mindset with an ability to develop solutions to technical problems.
• Strong technology transformation implementation experience is an advantage.
• Experience of working on Cyber & Infrastructure related projects.
• Demonstrate the ability to rapidly understand a business process [even if previously there has been no engagement with that business process area].
• Ability to articulate effectively and exhaustively complex business scenarios.
• Able to work in a complex, global, dynamic organisation and able to be effective within matrixed reporting environments and multi-partner contexts.
• Experienced meeting / workshop facilitator.
• A natural problem solver: able to find effective and appropriate ways to solve problems and articulate the solutions.
• A quick thinker, able to make decisions by assessing a situation and selecting an appropriate course of action.
• A good listener, but not afraid of challenging business as usual.

Skills

• Analysis
• Process mapping
• Cyber-resilience
• Operational continuity
• Data analysis
• Data cleansing
• Data visualization
• Process improvement
• Requirements elicitation
• Stakeholder management
• Workshop facilitation
• Technology transformation implementation

Location

• Victoria, London

Work Type

• Hybrid
• Full-time
• Contract

Experience Level

• Experienced

Benefits

• Performance based annual bonus plan
• 25 days annual leave (plus bank holidays) rising to 27 days after 2 years
• Option to purchase up to 10 additional days each year
• Three-day December festive break
• ‘My Day’ off
• Enhanced pension contributions
• Private medical insurance
• Health Cash Plan
• Life assurance
• Income protection
• Enhanced maternity, adoption, shared parental leave policies
• Two different share plans
• Up to 4 working days to volunteer per year
• 'Give As You Earn' programmes
• Employee assistance programme
• Digital GP
• Cycle to work scheme
• Mindfulness app
• Health app supporting fertility and menopause

About the Company

• We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined.

Equal Opportunity

• All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background, socio-economic background, religion or belief.