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About the Role
As a Receptionist, you will be the guests' superhero, ensuring all aspects of their journey and experience are delivered to the highest level. You will exude patience, empathy, and have the personality to host the show. You will work proactively to ensure guest satisfaction and the smooth running of the front office department.
Responsibilities
- Elevate the guest experience from check-in to check-out and everything in-between.
- Ensure all aspects of the guest journey and experience are delivered to the highest level.
- Work proactively to ensure guest satisfaction and the smooth running of the front office department.
Requirements
- Bring an unmatched level of dedication.
- Focus on delivering exceptional service.
- Have a genuine passion for creating positive guest experiences.
Skills
- Patience
- Empathy
- Exceptional service delivery
- Guest experience creation
Location
- London Heathrow
Work Type
- Full-time
Salary/Compensations
- up to GBP 28626.49 - yearly
Benefits
- Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
- Guaranteed minimum of 30% off for your Friends & Family
- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
About the Company
- Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.
- The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
- People are at the core of our business success and future.
- We invest in your growth, learning, and career development—helping you reach your full potential.
- Join a workplace that’s inclusive, fun, and meaningful.
- We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
- Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Equal Opportunity
- We welcome applicants from all backgrounds, abilities, and experiences.
- If you need any adjustments during the application process, please let us know.