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About the Role

The Director of Food & Beverage will provide strategic direction and operational leadership across the Food & Beverage Division, cultivating a culture of excellence, innovation, and exceptional service. This role drives business performance through thoughtful planning, revenue optimization, and operational excellence while ensuring the highest standards of quality and guest satisfaction. By inspiring and developing high-performing teams, fostering meaningful guest connections, and delivering strong financial results, this leader will play a key role in shaping the continued success of the hotel.

Responsibilities

Provide strategic leadership and oversight for all Food & Beverage operations, fostering a culture of excellence, accountability, collaboration, and inclusion.
Lead recruitment, onboarding, training, performance management, succession planning, and career development initiatives to build high-performing teams and future leaders.
Partner with People & Culture and hotel leadership to support workforce planning, employee engagement, organizational development, and compliance with company policies and employment regulations.
Develop and execute the Food & Beverage strategy in alignment with hotel objectives, brand standards, and ownership expectations.
Partner with hotel leadership and culinary teams to create and enhance dining concepts, menus, beverage programs, and guest experiences.
Drive innovation by monitoring market trends, guest preferences, and competitive offerings while ensuring the highest standards of quality, consistency, and presentation across all outlets.
Oversee special projects, promotions, partnerships, renovations, and operational enhancements that elevate the guest experience and support business growth.
Ensure exceptional guest experiences through the consistent execution of Four Seasons service standards across all Food & Beverage venues.
Maintain a visible leadership presence, building strong relationships with guests, residents, and key stakeholders while fostering collaboration across departments.
Monitor guest feedback, quality metrics, and operational performance to identify opportunities for continuous improvement and service excellence.
Lead operational planning and staffing strategies to support business demands, special events, and seasonal needs.
Serve as a key member of the Hotel Planning Committee, contributing to the property's strategic direction and financial success.
Develop and manage operating budgets, forecasts, business plans, and capital expenditures for all Food & Beverage operations.
Drive revenue growth and profitability through strategic pricing, cost controls, labor management, menu engineering, and operational efficiencies.
Partner with ownership and executive leadership to evaluate business performance, identify growth opportunities, and implement strategies that maximize market share, guest satisfaction, and return on investment.
Ensure sound financial stewardship while balancing operational excellence, employee engagement, and exceptional guest experiences.

Requirements

Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Skills

Leadership
Talent Management
Product Management
Operational Management
Service Excellence
Financial Management
Business Performance

Location

New York, NY

Work Type

Full-time

Experience Level

Director level

Salary/Compensations

$185K - $195K

Benefits

Eligible for Performance Base Annual Incentive Plan
401k participation with company matching program
Competitive Medical, Dental and Life Insurance Packages
Complimentary Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Complimentary Employee Meals
Pre-tax Commuter Program

About the Company

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei.
Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping.
Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Equal Opportunity

Four Seasons is an Equal Opportunity, Affirmative Action employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.