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About the Role
Social Element is seeking an outstanding Trust & Safety Lead to guide their mission in setting the standard for online safety and brand protection, addressing evolving digital risks like AI, misinformation, and regulatory changes.
Responsibilities
- Represent Social Element at conferences, working groups, and forums to build relationships with regulators, platforms, and industry leaders.
- Share thought leadership through talks, whitepapers, articles, or research.
- Develop and propose event calendars and speaking opportunities.
- Review, advise, and evolve moderation and digital risk processes.
- Develop frameworks, playbooks, and best-practice materials for clients and internal teams.
- Advise leadership and the Head of Wellbeing to promote internal safety and resilience.
- Act as a strategic consultant to global brand clients, helping them understand, assess, and mitigate risk.
- Translate policy, regulation, and trends into actionable plans for agency teams and clients.
- Advise on urgent issues such as harmful content, reputational threats, and platform policy changes, guiding effective response.
- Educate teams on safety regulations and emerging policies.
Requirements
- Significant experience advising companies on trust & safety, online risk, content moderation, or platform/regulator policy.
- Credible presence and positive reputation in the trust & safety field, evidenced through thought leadership, public speaking, or participation in industry bodies and events.
- First-hand experience navigating complex online harms and advising large brands or platforms (e.g., gaming, social, tech).
- Up-to-date expertise on UK, EU, US, and global online safety regulations and best practices.
- Excellent communication skills, able to translate complexity into confident, clear action for colleagues and clients.
- Portfolio or evidence of public work (thought leadership, talks, articles).
Skills
- Trust & Safety
- Online Risk Management
- Content Moderation
- Platform Policy
- Regulator Policy
- Thought Leadership
- Public Speaking
- Industry Engagement
- Risk Assessment
- Regulatory Compliance
- Communication
Location
- Remote (UK based)
Work Type
- Consultancy
- Fixed Duration
- Part-time (approx. 25 hours/month)
Experience Level
- Senior
About the Company
- For over two decades, Social Element has helped leading brands worldwide build safe, authentic online communities.
- Brand and user protection is the backbone of the work we deliver to our clients.