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About the Role

Fastly's Technical Operations team is seeking an experienced Senior SRE with a strong focus on Networks to build and operate the infrastructure powering the Fastly Edge Cloud Platform. This role involves contributing to the engineering best practices, operational rigor, and automation skills necessary to shape the future of Fastly's global network and improve the internet.

Responsibilities

• Build, operate, and maintain the continually growing global network footprint of Fastly’s Edge Cloud Platform.
• Respond to significant traffic incidents and lead network incidents, resolving edge cases and failure scenarios with expertise in IP routing, particularly BGP.
• Write performant, maintainable, clear, and concise code and contribute to code reviews.
• Partner in the development and iteration of tools and automation systems that improve network operation and building.
• Innovate new methods for monitoring network performance, focusing on the end-user experience, and proactively address potential issues.
• Perform continual deep-dives of performance-based analytics and collaborate with partner teams to maintain a performant global network.
• Advocate for the operational stability of the network by identifying opportunities and partnering with engineering teams to shape their roadmaps and software solutions.
• Mentor team members on the complexities of global routing, especially in an anycast-heavy environment.

Requirements

• Experience in the protocols and practices that make up the fabric of the global internet, including TCP/IP, BGP, Anycast and DNS.
• Experience in Automation and coding using languages like Python, or similar.
• Proficiency with Tier 1 Internet service providers, Internet exchanges and cloud providers.
• Ability to analyze internet traffic patterns across multiple dimensions using flow-based tools.
• Experience working with alerting, monitoring and visibility tools (such as Graphite/Grafana, Prometheus, or Splunk).
• Knowledge across cloud hosting solutions (i.e., GCP, AWS and Azure).
• Knowledge of DevOps practices and CI / CD pipelines (ie. Git, Jenkins, Ansible).
• Understanding of Linux/Unix systems administration and network stack optimisation.
• Adept at knowledge sharing and creating comprehensive documentation to empower teams.
• Able to collaborate with cross-functional teams to shape the technical roadmap, prioritizing initiatives to optimize automation tooling and the network.

Skills

• IP routing
• BGP
• TCP/IP
• Anycast
• DNS
• Python
• Automation
• Graphite/Grafana
• Prometheus
• Splunk
• GCP
• AWS
• Azure
• DevOps
• CI/CD
• Git
• Jenkins
• Ansible
• Linux/Unix systems administration
• VCL
• GO
• Network telemetry

Location

• London (Hybrid)
• UK, Remote

Work Type

• Hybrid
• Remote
• Full-time

Experience Level

• Senior

Benefits

• Comprehensive benefits package designed to meet your needs.

About the Company

• Fastly helps people stay better connected with the things they love.
• Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet.
• The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
• Fastly’s customers include many of the terkenal companies, including GitHub, Yelp, Paramount, and JetBlue.
• We're building a more trustworthy Internet. Come join us.
• Fastly’s Technical Operations (TechOps) team is responsible for building & operating the infrastructure that powers the Fastly Edge Cloud Platform.
• We oversee an extensive global network that spans 6 continents with over 100 points of presence and 578 Tbps of connected capacity.
• Our platform serves a significant portion of the content delivered to internet consumers across the planet, with customers ranging from online media streaming services to e-commerce, to open source projects, nonprofits and more.
• We take this responsibility seriously!
• We have a huge impact. Fastly is a small company with a big reach.
• Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
• Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us.
• We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’.
• Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more.
• We love employees for who they are and what they are passionate about.
• We’re always looking for humble, sharp, and creative folks to join the Fastly team.

Equal Opportunity

• Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
• Our employment decisions are based on business needs, job requirements and individual qualifications.
• All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
• Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities.
• If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
• Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy.
• Please see our privacy notice for job applicants.