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About the Role

We are looking for a Buyer to join our team and help shape a commercially successful product range that delivers value for both our customers and the business. This role involves owning multiple product categories from end-to-end, sourcing new products, building strong supplier partnerships, and driving commercial performance through effective buying, pricing, and range management. You will collaborate closely with Merchandising, Marketing, and Operations to deliver compelling product propositions while continuously seeking opportunities to improve performance, optimize our offer, and respond to changing customer needs.

Responsibilities

• Own the commercial performance of product categories, delivering against revenue, margin, and profitability targets.
• Source new products and suppliers to build a competitive, customer-focused product range.
• Negotiate commercial terms, pricing, lead times, and supplier agreements.
• Build strong, long-term supplier relationships and drive ongoing performance through regular reviews.
• Collaborate with Merchandising to optimize product ranges, identify new opportunities, and respond to customer and market trends.
• Plan seasonal and tactical promotions with Merchandising and Marketing.
• Manage category performance through competitor analysis, sales data, and customer insight.
• Oversee the end-to-end buying process, ensuring timely delivery of milestones and successful product launches.
• Identify opportunities to improve profitability through sourcing strategies, supplier negotiations, and range optimization.
• Coach and support a Buying Administrator, ensuring high-quality delivery across category administration and supplier processes.

Requirements

• Experience in a Buying or Product Sourcing role across multiple product categories.
• Strong commercial acumen with experience managing revenue, margin, and commercial performance.
• Excellent negotiation and supplier relationship management skills.
• Experience analyzing market trends, customer behavior, and competitor activity to inform commercial decisions.
• Strong organizational skills with the ability to manage multiple priorities and deliver against deadlines.
• Collaborative approach, with experience working cross-functionally across Buying, Merchandising, Marketing, and Operations.
• Confidence using buying systems and a willingness to learn new tools and technologies.
• Great communication skills with the ability to influence and build strong relationships.
• Experience coaching or developing junior team members is advantageous.
• Experience with SAP or Ariba is beneficial but not essential.

Skills

• Buying
• Product Sourcing
• Commercial Acumen
• Negotiation
• Supplier Relationship Management
• Market Trend Analysis
• Customer Behavior Analysis
• Competitor Analysis
• Organizational Skills
• Cross-functional Collaboration
• Buying Systems
• Communication Skills
• Influencing
• SAP
• Ariba

Location

• London

Work Type

• Hybrid

Experience Level

• Multiple product categories experience
• Experience managing revenue, margin and commercial performance
• Experience analyzing market trends, customer behaviour and competitor activity
• Experience working cross-functionally
• Experience coaching or developing junior team members
• Experience with SAP or Ariba

About the Company

• IAG Loyalty operates as one organisation with two ambitious, growing divisions: Loyalty and Holidays.
• The Loyalty division includes Avios, the global loyalty currency, enabling members to collect and spend rewards across travel, retail, and financial services.
• The Holidays division includes British Airways Holidays and Iberia Vacaciones, connecting customers to thousands of destinations worldwide through seamless travel experiences.
• The company is on an exciting journey of growth and transformation.
• Their vision is to create a more rewarding world of travel and experiences.
• They foster a one-of-a-kind culture where a love of travel connects everyone.
• They are a business that's going places, offering careers that are also progressing.

Equal Opportunity

• Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership.
• We are committed to building a workplace where people feel they belong and are valued for their perspective.
• Inclusion drives better decisions, stronger performance and more innovative outcomes.
• We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible.