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About the Role

JLL empowers its people to shape a brighter way forward by combining world-class services, advisory, and technology for clients. We are committed to hiring and empowering talented individuals to thrive, grow meaningful careers, and find a place where they belong.

Responsibilities

• Conduct FM operations including small fix or furniture/facility repair in coordination with stakeholders.
• Oversee MEP operations, including BMS status checks.
• Manage work orders to meet KPI requirements.
• Coordinate planned building power outages, from pre-arrangement to on-site execution support.
• Handle irregular/after-hours MEP requests and serve as the night/weekend POC for emergencies.
• Manage work permits and review work reports for all facility-related tasks.
• Establish relationships with key users for smooth operation.
• Assist in the implementation of Industry Best Practice operations.
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained.
• Assist in financial processes to ensure all financial management requirements are completed in a timely and accurate manner.
• Support evacuation drill support.
• Perform other facility/MEP related tasks.
• Assist in the management of all contractors on site to ensure they perform to the required standards.
• Lead regular alignment meetings with key MEP vendors.
• Supervise B work construction and monitor on-site vendor operations to ensure alignment with client requirements.
• Manage vendors to meet KPI requirements.

Requirements

• Experience of Google Workspace.
• Business level of English and Japanese.
• At least 3 years or more experience on Hard services (MEP engineering or facility management experience is highly preferred).
• Customer service-oriented attitude.
• Friendly, helpful and willing to go above and beyond to help meet our customer’s needs.
• Able to prioritize effectively.
• Proactive and positive attitude.
• Team player.
• Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy.
• Excellent multi-tasking and organizational skills.
• Ability to work in a fast-paced environment and meet deadlines.

Skills

• Google Workspace
• Hard services
• MEP engineering
• Facility management
• Customer service
• Interpersonal skills
• Communication skills
• Multi-tasking
• Organizational skills

Location

• On-site – Tokyo, Japan

Work Type

• On-site
• Full-time

Experience Level

• 3+ years

About the Company

• JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.