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About the Role
PIAGET is an international brand that has captivated the world with its cutting-edge jewelry watches and luxury jewelry since its founding in 1874. We are now making moves in the highly potential Japanese market, aiming for rapid growth. To achieve this, we are expanding our team of Sales Advisors, who are the face of our boutiques. Our mission is to achieve 'Brand Development' beyond 'Best Service'.
Responsibilities
- Customer service and sales at PIAGET boutiques
- Sales-related duties such as customer management and inventory control
- Receiving repair requests for jewelry and watches
- Operational tasks using the system
Requirements
- Sales/customer service experience (see details below)
- Experience in luxury consumer goods, jewelry, or watch sales
- Customer service/reception experience in luxury car sales, hotels, apparel, or airlines
- Minimum 2 years of work experience with sales and customer service experience
- Work experience in a team-oriented environment
- Ability to build trust with customers and respond flexibly
- Ability to set goals and actively work on self-improvement
Skills
- Customer service
- Sales
- Customer management
- Inventory control
- Repair reception
- System operations
- Teamwork
- Building trust
- Flexible response
- Self-improvement
- Chinese language skills
- English language skills
Location
- Japan
Work Type
- Full-time
Experience Level
- Entry level (with training and sponsorship)
- Experienced professionals
Education Level
- GIA G.G.
- Jewelry Watch Coordinator
- Other jewelry-related qualifications
Benefits
- Training for new employees (company-wide, system, brand-specific)
- Follow-up training
- Sponsorship system (mentorship from senior staff for the first 3 months)
About the Company
- Richemont is a global leader in the luxury sector, with various Houses specializing in jewelry, watches, and high-end accessories.
- Each Maison embodies a tradition of style, quality, and craftsmanship, and Richemont is committed to preserving their heritage and identity.
- We are dedicated to innovation and the creation of new products in line with the values of our Houses through continuous creativity.
- PIAGET, founded in 1874, is an international brand renowned for its cutting-edge jewelry watches and luxury jewelry.
- We are currently expanding in the high-potential Japanese market.
- Our brand theme is 'Culture of Joy', which all PIAGET staff share.
- Our brand motto, 'The Sunny side of life', is an invitation to savor every moment of joy and a celebration of a lifestyle that brings dreams and happiness.
Equal Opportunity
- Internal mobility is encouraged for career development within Richemont and its Maisons.
- We encourage our employees to be curious, drive their own careers, and dream big.