About the Role
We are a team of over 1,000 dentists, practice experts, and technology enthusiasts united by the belief that the statutory health insurance system is a great civilizational achievement that needs support to evolve. We are creating a digital platform to enable a new form of outpatient care, focusing on the relationship between dental practices and patients. Join us to actively shape the transformation in healthcare with modern technology.
Responsibilities
- Verify that content and results in the software are technically correct and presented as expected in daily practice.
- Test the software from the perspective of a dental practice, from input to final result.
- Check that technical specifications are correctly mapped in the software and support practice workflows.
- Prioritize, document, and track errors.
- Support the support team in analyzing customer feedback, reproducing issues, and identifying root causes.
- Contribute your professional expertise from daily practice as an interface between development, product, and support.
- Collaborate within an agile team of software developers, product managers, testers, and support colleagues.
Requirements
- Excellent German and English language skills for collaboration with international colleagues.
- Several years of experience in dental billing and in administrative and organizational practice processes.
- Solid understanding of statutory (GKV) and private (PKV) health insurance billing.
- High willingness to learn, initiative, and interest in digital solutions.
- Strong affinity for software and motivation to learn software testing.
- Ability to understand practice workflows and identify errors or discrepancies.
- Structured, careful, and self-reliant way of working.
Skills
- Dental billing
- Administrative and organizational practice processes
- GKV and PKV billing
- Software testing
- Agile methodologies
- Communication
Location
- Berlin
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- ZMV qualification or Business Administrator for Dental Practices qualification is an advantage.
Benefits
- A nationwide team of experienced colleagues.
- Individualized career paths for personal and professional development.
- Short decision-making processes and flat hierarchies.
- Regulated working hours with a focus on results, not presence.
- High autonomy in achieving stated goals.
- Centrally located office at Berliner Kudamm.
About the Company
- We are a team of over 1,000 dentists, practice experts, and technology enthusiasts.
- We believe the statutory health insurance system is a great civilizational achievement that needs support to evolve.
- We are creating a digital platform to enable a new form of outpatient care, focusing on the relationship between dental practices and patients.
