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About the Role

Support business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution. Provide functional oversight, technical subject matter expertise, and day-to-day operational support across Asia Loan Closing and local branch activities.

Responsibilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaborate with teams across the bank to align and integrate operational processes.
• Identify areas for improvement and provide recommendations in operational processes.
• Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identify industry trends and developments to implement best practice in banking operations.
• Participate in projects and initiatives to improve operational efficiency and effectiveness.
• Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• Lead collaborative assignments and guide team members through structured assignments.
• Identify the need for the inclusion of other areas of specialisation to complete assignments.
• Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information.
• Influence or convince stakeholders to achieve outcomes.
• Provide day-to-day functional oversight for Asia Loan Closing activity, ensuring primary and secondary loan transactions are supported accurately, controlled effectively, and escalated in a timely manner.
• Act as the technical expert for loan closing processes, including CATS validation, trade blotter maintenance, CATS and ACBS reconciliation break investigation, NDA/MNPI handling and corresponding with potential buyers and agents.
• Support the APAC Special Situations desk by partnering with Front Office, Product Control, Finance, Loan Servicing, Client Confidentiality, Compliance, and regional Operations teams to resolve trade, funding, and control issues.
• Perform and oversee AUD liquidity management processes for the Australia Branch, including daily projection checks, RITS and account balance monitoring, funding coordination, and exception escalation.
• Drive process discipline, documentation quality, and continuous improvement across a small team environment, including SOP maintenance, process simplification, capacity creation, and support for automation or strategic platform initiatives.
• Deputise for the VP where appropriate in operational forums, issue management discussions, stakeholder updates, and regional governance processes, while ensuring matters requiring senior escalation are promptly raised.

Requirements

• Strong experience in loans operations, loan closing, middle office trade support, or a closely related credit operations function.
• Sound technical knowledge of primary and secondary loan trade flows, including booking validation, loan documentation lifecycle, funding coordination, settlement dependencies, and exception management.
• Strong control mindset with experience in reconciliations, maker-checker processes, risk identification, escalation management, SOP ownership, and evidence retention.
• Ability to operate effectively in a small team, balancing hands-on processing, technical problem solving, functional oversight, and stakeholder management.
• Good understanding of Australian branch operating requirements, AUD liquidity or payment processes, RITS / ESA activity, or willingness to build expertise in these areas.
• Excellent written and verbal communication skills, with the ability to explain technical issues clearly to Front Office, regional Operations, control, and senior stakeholders.
• Demonstrated ability to identify process improvement opportunities, strengthen controls, support automation, and maintain resilient day-to-day operations.
• Understanding front to back flow including documentation status tracking, lifecycle event monitoring, and settlement readiness is essential.

Skills

• Loan closing
• Middle office trade support
• Credit operations
• Primary and secondary loan trade flows
• Booking validation
• Loan documentation lifecycle
• Funding coordination
• Settlement dependencies
• Exception management
• Reconciliations
• Maker-checker processes
• Risk identification
• Escalation management
• SOP ownership
• Evidence retention
• Technical problem solving
• Stakeholder management
• Australian branch operating requirements
• AUD liquidity
• Payment processes
• RITS / ESA activity
• Written communication
• Verbal communication
• Process improvement
• Automation support
• CATS validation
• Trade blotter maintenance
• ACBS reconciliation break investigation
• NDA/MNPI handling
• Front to back flow understanding
• Documentation status tracking
• Lifecycle event monitoring
• Settlement readiness

Location

• Sydney, Australia

Work Type

• Full-time

Experience Level

• Assistant Vice President
• People Leader

About the Company

• Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
• Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
• They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Equal Opportunity

• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.