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About the Role

We are seeking individuals who intentionally use AI to solve problems, accelerate outcomes, and expand what's possible. You'll be at the forefront of defining how users interact with our products through natural language, by designing agent-based systems that unify and act on data from various Commerce products and partner systems.

Responsibilities

• Design, build, and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation.
• Connect agents to MCP (Model Context Protocol) servers that interact with various backend systems (APIs, Databases, etc) to surface their capabilities to the AI agents to drive powerful and intuitive user experiences.
• Build AI agents that can assist with store management actions, by interpreting user intent and calling necessary APIs.
• Develop and integrate AI assistant features directly into the BigCommerce control panel to support natural language queries and actions.
• Collaborate with product designers and NLP experts to deliver intuitive, useful, and delightful conversational experiences.
• Quickly build proof-of-concept solutions to validate relevant user stories.
• Contribute to internal tooling and frameworks that support LLM fine-tuning, prompt engineering, and safe action execution.

Requirements

• 3+ years of experience in backend or full-stack software development, ideally with a focus on AI/MCP/A2A systems.
• Strong and proven programming skills in Go.
• Experience working with LLMs (OpenAI, Anthropic, etc.) and building agentic AI applications.
• Understanding of prompt engineering concepts.
• Understanding of RESTful APIs and data integration across systems.
• Excellent problem-solving skills and ability to work in a fast-paced, exploratory environment.
• Strong collaboration and communication skills in cross-functional teams.
• Strong preference toward execution and delivery.

Skills

• AI
• Go
• LLMs
• OpenAI
• Anthropic
• Prompt Engineering
• RESTful APIs
• Data Integration
• Conversational AI
• Natural Language Processing
• LangChain
• Semantic Kernel

Location

• Austin
• Atlanta

Work Type

• Hybrid
• Remote

Experience Level

• 3+ years

Education Level

• BS or higher degree in Computer Science or related technical field

Salary/Compensations

• $95,000.00 - $160,000.00

Benefits

• Variable compensation (such as bonus or commission)
• Equity
• Benefits in accordance with local policies

About the Company

• Commerce is the parent company of BigCommerce, Feedonomics, and Makeswift, connecting the tools and systems that power growth.
• We empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
• BigCommerce helps merchants increase sales at every stage of their growth, providing the leading e-commerce platform.
• Makeswift is on a mission to build the best tool for creative minds to bring their ideas to the world, combining a design tool with production infrastructure.

Equal Opportunity

• We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
• We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.