Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Van Cleef & Arpels is seeking talented individuals to join their High Jewelry Maison, promoting exceptional know-how in an enchanting and creative environment. This role supports Sales Associates, enhances the client journey, and upholds the brand's esteemed spirit.
Responsibilities
- Welcome clients warmly and offer refreshments.
- Assist Sales Associates during presentations by preparing products.
- Support the sales process, including product preparation, wrapping, and transaction processing.
- Assist with daily clienteling activities and facilitate the in-store journey.
- Contribute to maintaining the Maison’s visual identity.
- Support event organization.
- Maintain knowledge of High Jewellery, Jewellery, and Watchmaking.
- Assist with back-office sales tools and operational tasks such as stock counts, safe replenishment, and deliveries.
- Ensure strict compliance with Maison policies and procedures, paying close attention to product storage.
- Actively develop personal knowledge and skills through self-training and participation in group sessions.
- Collaborate effectively to enhance work processes.
Requirements
- Minimum of 2 years of customer service experience, ideally in luxury retail or hospitality.
- Foundational knowledge of jewellery and watchmaking.
- Strong communication and organizational skills.
- Eager to learn, proactive in sharing knowledge, and committed to delivering an outstanding client experience.
- Maintain impeccable grooming standards and a keen eye for detail.
- Thrive in a multicultural environment, always seeking solutions to enhance client and team satisfaction.
Skills
- Customer service
- Luxury retail
- Hospitality
- Jewellery knowledge
- Watchmaking knowledge
- Communication skills
- Organizational skills
- Clienteling
- Visual merchandising
- Event support
- Sales support
- Operational tasks
- Team collaboration
Location
- Sydney
Work Type
- Full-time
Experience Level
- Minimum 2 years of customer service experience
Benefits
- Employee career development
- Trainings on history, know-how, and creations
About the Company
- A High Jewelry Maison with a strong heritage.
- Promotes exceptional know-how in an enchanting and creative environment.
- Encourages talented individuals to develop and transmit expertise with care and no compromise.
- Offers opportunities to contribute to new projects and reinvent the Maison.
- Proud to hire talents from diverse backgrounds and experiences.
- Believes diversity and inclusion empower creativity and knowledge to deliver excellence.
- Sydney Flagship is undergoing a world-class transformation to unveil a new vision.
- Part of a Maison where employee career development is central to ambition.
- Internal mobility is a growth accelerator within Richemont and its Maisons.
- Encourages curiosity, career ownership, and dreaming big.
Equal Opportunity
- We are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.