Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Retail Sales & Delivery Associate provides an elevated guest experience through both in-store service and scheduled deliveries. This role acts as a brand ambassador, supporting sales, product education, and store operations while ensuring safe and timely order fulfillment.
Responsibilities
- Deliver exceptional guest service by greeting guests and providing product guidance
- Support sales through recommendations, promotions, and product knowledge
- Maintain high product knowledge to ensure accurate, compliant guest education
- Assist with merchandising, store setup, and maintaining a clean, organized retail environment
- Process transactions accurately while following inventory and operational procedures
- Collaborate with store leadership and team members to support store success
- Safely complete deliveries, including order handling, loading, and transportation
- Follow assigned routes, schedules, and delivery procedures in accordance with regulations
- Communicate clearly with guests and dispatch, escalating issues as needed
- Maintain professionalism, a safe driving record, and compliance with company standards
Requirements
- Valid Driver’s License (Full 'G' for ON or Class 5 for BC, AB, SK, MB)
- Clean Driver’s Abstract
- Clear Criminal Background Check
- Personal insured vehicle with coverage permitting business use
- Smartphone with data plan and comfort using apps
- Strong guest service mindset and communication skills
- Reliable, self-motivated, and team-oriented
- Strong attention to detail and basic math skills
- Ability to work independently and as part of a team
- Provincial Cannabis Certification
- 3-year Drivers Abstract
Skills
- Guest service
- Product education
- Sales support
- Merchandising
- Inventory management
- Route navigation
- Communication
- Attention to detail
- Basic math
Work Type
- Retail
- Delivery
Experience Level
- 6 months minimum delivery or logistics experience
Education Level
- Provincial Cannabis Certification
Benefits
- Retain 100% of tips during delivery shifts
- Work with a best-in-class team
- Internal advancement opportunities
- Wellness program including mental health resources
- Internal learning and development programs
- Team member discount
- Access to perks like Perkopolis and Goodlife
About the Company
- Founded in 2020, FIKA is a lifestyle brand redefining cannabis retail.
- Home of 20+ Canadian retail banners with over 200+ stores across Canada.
- Provides service in welcoming, intuitive, and diversified store environments.
Equal Opportunity
- The FIKA Company respects the diversity of the people it hires and serves.
- Inclusion means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to.