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About the Role

The Administration Officer is responsible for providing high-quality administrative and customer service support to Navitas Skilled Futures (NSF), across all services, programs, and sub-programs as required.

Responsibilities

• Provides administrative support for the business and works closely with internal stakeholders to ensure that all assigned administrative tasks are completed in a timely fashion
• Maintains accurate and up-to-date electronic records to ensure compliance requirements are met
• Provides excellent customer service
• Fosters professional and effective communication among all business stakeholders

Requirements

• High attention to detail and accuracy across all data processes and functions
• Proven ability to provide exceptional personal and professional customer service to diverse cultural groups, fostering inclusivity and understanding
• Established ability to prioritize tasks effectively to ensure timely and efficient delivery of outcomes
• Demonstrated high-level written and verbal communication skills with ability to effectively liaise with key stakeholders in a multicultural learning environment
• Advanced computer application skills including Microsoft Office suite and knowledge of Student Management System VETtrak
• Previous experience in an administrative role within the VET sector
• Knowledge of Adult Migrant English Program (AMEP) and Skills for Education and Employment (SEE) programs

Skills

• Microsoft Office suite
• Student Management System VETtrak

Location

• Fairfield
• Liverpool
• Bankstown

Work Type

• Full-time

Experience Level

• Entry Level
• Mid Level

Benefits

• Unlimited global career opportunities across the Navitas portfolio
• Flexible working arrangements
• Salary packaging and novated leasing
• 2 paid volunteer days per year for your passionate causes
• Health & well-being packages including free counselling and well-being specialist support for employees and family members
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
• Access to LinkedIn Learning and professional development opportunities

About the Company

• Navitas Skilled Futures, part of the leading global education provider Navitas, has helped over 300,000 people live their best lives by delivering the Adult Migrant English Program (AMEP) to migrants and refugees on behalf of the Australian Government.
• Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.

Equal Opportunity

• Navitas Skilled futures, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.