Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Administrative Assistant supports the Property Manager and Assistant Property Manager in managing move-ins, move-outs, re-certifications, and unit inspections. This role involves processing detailed paperwork and extensive interaction with residents and staff, requiring strong organizational and customer service skills.

Responsibilities

• Process daily email/mail and screen phone calls
• Handle typing, photocopying, faxing, scanning, and filing
• Create and maintain tenant files, work orders, referral lists & tenant rosters
• Create and ensure letters and notices are delivered on time to tenants
• Handle office hours & triage tenant complaints & work orders to appropriate staff
• Assist with monthly rent collection, batching and depositing
• Regularly update all tenant rosters, referral lists and ongoing tenant data
• Assist with typing up letters, notices to enter, and warnings to tenants
• Assist with creating monthly newsletter to tenants
• Check property mail, rent, and work order boxes daily and distribute to appropriate staff
• Relay any reasonable accommodation request to Property Manager or Assistant Manager
• Maintain orderliness of property management office
• Responsible for managing the building when Property Manager and Assistant Property Manager are off-site
• Assist in rent collection and processing
• Enter work orders in Yardi software
• Other duties to support Property Manager as needed
• Embody organization values (respect & compassion, empowerment, teamwork)
• Contribute to a safe and pleasant work environment
• Follow policies, procedures, and safe work practices
• Other duties as assigned

Requirements

• Must live Onsite and be available to handle after hours building emergencies including weekends and holidays.
• Must be able to respond and return to property within 2 hours.

Skills

• Strong interpersonal skills
• Strong customer service skills
• Attention to detail
• Team player
• Working knowledge of Microsoft Word, Excel, and Outlook
• Good written and verbal communication skills
• Ability to work independently
• Pleasant and professional manner with residents
• Ability to work with people of diverse social, economic, and ethnic backgrounds
• Bilingual in Cantonese and English
• Basic math skills

Location

• Chinatown neighborhood, San Francisco
• Onsite

Work Type

• Full-time
• Onsite

Experience Level

• One (1) year office or administrative experience
• One (1) year experience using MS Excel (including formulas) for work or projects
• One (1) year experience using MS Word, Outlook, and the Internet

Education Level

• High school graduate or GED equivalent

Salary/Compensations

• $27.40 - $28.84 per hour

Benefits

• Comprehensive Benefits
• 2 bedroom unit

About the Company

• A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community.
• Own and/or manage approximately 36 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods.
• Also build housing, develop grassroots leadership, and engage low-income residents and youth.
• Employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.
• Serves a diverse population and is committed to hiring practices that provide culturally competent services.
• Encourage people of color to apply.

Equal Opportunity

• Chinatown Community Development Center (CCDC) is an equal opportunity employer.
• We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.
• All final candidates will undergo a background check. For certain positions this will include a fingerprint check.
• Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.