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About the Role

As a Field Service Technician, you will work without immediate supervision or direction to provide our customers with a great experience by activating and assuring telecommunications / technology products and services, in the home and/or business. You will actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to the corporate strategy.

Responsibilities

• Deliver seamless service rectification and product installations, to the full satisfaction of Telstra’s customers.
• Copper cable maintenance and installation including fault finding, jointing, jumpering, and networking.
• Maintenance and management of Fibre network technology, Core network technology and Data services
• Customer Premises Equipment maintenance and installation (both consumer and business).
• Fault finding over copper networks in a rural or remote setting.

Requirements

• You will be required to hold and maintain the relevant and applicable licenses and qualifications to perform this role, as deemed mandatory by regulatory and legal authorities and must also maintain a current driver’s license.
• This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.

Skills

• Telecommunications
• Copper cable maintenance
• Fibre network technology
• Core network technology
• Data services
• Customer Premises Equipment maintenance

Location

• Sydney

Work Type

• Permanent
• 8-hour shifts, Mon-Fri
• Overtime when required

Education Level

• Certificate III in Telecommunications
• Open cabling license
• Traffic management qualifications
• An industry white card

Benefits

• Vehicle, tools, and equipment provided
• Full uniform provided
• Competitive incentive programs
• Parental Leave (16 weeks full pay or 32 weeks half pay)
• Superannuation contributions on paid and unpaid parental leave
• Industry recognised training
• Unlimited learning (17,000 on-demand learning programs)
• 30% off Telstra products and services
• Exclusive discounts from over 240 brands and partners

About the Company

• We're an iconic Aussie brand with a global footprint.
• Our purpose is to build a connected future so everyone can thrive.
• We're all about providing the best experience and delivering the best tech on the best network.
• From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed.
• We’ve always been committed to being a great place to work as we make the world a better place too.
• Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here.
• Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Equal Opportunity

• When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
• We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.
• We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
• We work flexibly at Telstra, talk to us about what flexibility means to you.
• When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.
• We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. disabilityandaccessibility@team.telstra.com.
• In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.