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About the Role

The Deal Desk Manager will play a pivotal role in enabling disciplined, efficient, and scalable deal governance across the business, supporting the scaling of the revenue engine. Sitting within the Revenue Operations function, this role acts as a senior commercial partner to Sales and Legal, ensuring complex deals are structured, reviewed, and escalated in line with commercial, pricing, contractual guardrails, and compliance standards. The role combines strong commercial judgment, analytical rigor, and exposure to senior leadership, balancing revenue growth with risk management, margin protection, and long-term customer value.

Responsibilities

Own the day-to-day operational execution of deal governance, ensuring opportunities progress through the sales process with appropriate review, documentation, and approvals.
Act as the central point of contact for non-standard and complex deals, providing clear commercial guidance to sales teams and stakeholders.
Review deal structures in detail, assessing pricing, discounts, and non-price terms to ensure alignment with approved commercial policy and governance guardrails.
Coordinate Deal Desk materials tailored to leadership audiences, ensuring decision-makers have clear, accurate, and well-calibrated feedback to support effective sign-off.
Facilitate Deal Desk discussions and sign-off forums as required; articulating risks, trade-offs, and commercial implications to support informed decisions and alignment across functions.
Work closely with Pricing, Finance, Account Planning, Sales Operations, Finance, and Legal to ensure opportunities meet minimum standards.
Identify recurring deal issues, policy gaps, or process inefficiencies and champion continuous improvement in the new business sales process.
Produce clear and consistent Deal Desk reporting to provide visibility of deal activity, turnaround times, exceptions, and sign-off trends.
Provide informal coaching and guidance to junior analysts, supporting consistent application of deal governance standards across the RevOps team.

Requirements

7-10 years of experience in commercial governance, Deal Desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement.
Demonstrated ability to work cross-functionally with sales, pricing, finance, and legal teams, influencing key stakeholders to drive strategic outcomes and resolving emerging challenges in fast-paced environments.
Proven experience producing leadership-ready materials, analysis, and reporting to complex information; using standard industry tools (PowerPoint, Excel, Word; Power BI is a bonus).
Exposure to pricing models, discounting, contract terms, and commercial constructs typical of enterprise and mid-market B2B software, especially Software as a Service models.
Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures.

Skills

Commercial governance
Deal Desk
Revenue operations
Sales operations
Strategic insight
Commercial acumen
Enterprise software sales enablement
Cross-functional collaboration
Stakeholder influence
Problem-solving
Leadership-ready material creation
Analysis
Reporting
PowerPoint
Excel
Word
Power BI (bonus)
Pricing models
Discounting
Contract terms
Commercial constructs
B2B software
SaaS
Cloud-native commercial models
SaaS deal structures

Experience Level

Mid-career professional
7-10 years of experience

About the Company

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Equal Opportunity

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.