About the Role
Point One Navigation is seeking a Field Application Engineer (FAE) to support the technical adoption and success of their GNSS/GPS SaaS solutions. This role is crucial for the go-to-market process, requiring close collaboration with Sales, Product, Customer Success, and Engineering teams globally. The FAE will provide technical advisory, system design expertise, and build strong technical relationships to influence key decisions. A passion for debugging and troubleshooting is essential for success in cultivating technical champions and driving technical wins with prospects and customers across various industries like autonomous vehicles, robotics, drones, industrial automation, and precision agriculture.
Responsibilities
- Partner with the Sales team to understand customer needs and deliver technical presentations, workshops, and demos.
- Design and execute proof-of-concepts (PoCs) to guide product evaluation and decision-making.
- Lead customers through architecture reviews, deployment planning, and systems integration design.
- Recommend scalable integration strategies for high-precision, real-time positioning deployments.
- Support product integration, onboarding, and adoption through hands-on technical guidance, documentation, and training.
- Act as the technical liaison between customers and internal teams to troubleshoot issues and optimize performance.
- Ensure successful long-term product usage and contribute to technical success planning for key accounts.
- Coordinate with global counterparts to ensure alignment on strategy, resources, and product support.
- Serve as a bridge between customers and the global product/engineering organization, providing localized insight.
- Support internal initiatives such as solution standardization, reusable assets, demo environments, and training content.
Requirements
- 2+ years of customer-facing engineering experience.
- 2+ years of experience in a hardware, software, and/or GNSS space.
- Ability to travel 25% of the time.
Skills
- GNSS/GPS SaaS solutions
- Technical advisory
- System design
- Technical storytelling
- Debugging
- Troubleshooting
- Proof-of-concept design
- Architecture reviews
- Systems integration
- GNSS corrections
- Cloud services
- Autonomy stacks
- Embedded systems
- Product integration
- Onboarding
- Adoption support
- Technical liaison
- Performance optimization
- Technical success planning
Location
- US
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Point One Navigation is building the future of precise location with a mission to deliver a unified location platform enabling autonomy, safety, and efficiency across industries.
- The company fosters a high-performance, high-collaboration team environment focused on solving complex problems, moving fast, and delivering impact.
- The company culture is built on extreme speed and efficiency, offering high autonomy and opportunities for impact and advancement.
- Growth is driven by delivering in the present, with a focus on today's outcomes.
- Cultural behaviors include Trust, High Output/Action Oriented, Divine Discontent, No Ego/One Team, and Self Accountability.
- Operating principles include Edge Innovation, No Hierarchies, and Customer Experience First.
