Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Product Coordinator supports the development, launch, and ongoing success of kW Engineering's software products by coordinating technical, business, and customer-focused activities. This role facilitates communication and collaboration across various teams to ensure product initiatives are organized and successfully delivered.

Responsibilities

• Support the development, launch, and ongoing enhancement of software products.
• Facilitate communication and collaboration between executive leadership, software development, deployment, engineering, and customer teams.
• Contribute to product planning activities by coordinating efforts that support product priorities and long-term business objectives.
• Coordinate customer feedback, enhancement requests, and product backlog information.
• Coordinate product meetings, action items, and communication across teams.
• Facilitate customer demonstrations, pilot programs, and customer engagement activities.
• Identify opportunities to improve product coordination, documentation, and business processes.
• Coordinate customer onboarding, implementation activities, and pilot projects.
• Maintain tracking for product opportunities, demonstrations, pilot programs, and customer follow-up activities.
• Support customer onboarding, external access provisioning, legal review processes, and contract documentation workflows.
• Maintain product documentation, customer-facing materials, sales collateral, and other product resources.
• Prepare dashboards, reports, presentations, meeting agendas, and status updates.
• Support product budget tracking, invoicing, financial reporting, and forecasting activities.
• Coordinate vendor purchase orders, contracts, and related documentation.
• Maintain organized product records while handling confidential information.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in Business Administration or a related field preferred, or equivalent relevant experience.
• Three or more years of experience in product coordination, program coordination, software implementation, business support, or a related role.
• Experience supporting enterprise software, SaaS products, software implementations, or technology organizations is preferred.
• Strong organizational and time management skills with excellent attention to detail.
• Ability to build effective working relationships and collaborate across technical, business, and customer-facing teams.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines in a collaborative environment.
• Proficiency with Microsoft Office Suite.
• Experience using Asana, Jira, Salesforce, Microsoft 365, or similar collaboration and business management platforms.
• Experience preparing reports, presentations, dashboards, and business documentation.
• Experience supporting budgeting, invoicing, financial reporting, or similar business processes.
• Ability to learn new software, systems, and technologies quickly.
• Experience supporting software products or technology organizations is preferred.

Skills

• Microsoft Office Suite
• Asana
• Jira
• Salesforce
• Microsoft 365
• Collaboration platforms
• Business management platforms
• Reporting
• Presentation
• Dashboard creation
• Business documentation
• Budgeting
• Invoicing
• Financial reporting
• Organizational skills
• Time management
• Attention to detail
• Communication skills
• Interpersonal skills
• Ability to learn new software
• Ability to learn new systems
• Ability to learn new technologies

Experience Level

• Three or more years of experience

Education Level

• Bachelor's degree in Business Administration or a related field preferred
• Equivalent relevant experience

About the Company

• kW Engineering's software products