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About the Role

The Manager of Social Recreation and Volunteer Services oversees social and recreational activities, fostering community connections and inclusion. This role recruits volunteers, manages events, and supports participants' involvement in community activities.

Responsibilities

• Build relationships with community partners to create volunteer opportunities for participants.
• Oversee Social & Recreation (Friends Like Me) program participation, enrollment, and retention.
• Partner with Intake Team to promote program growth.
• Manage the Friends Like Me calendar of social/recreational events.
• Oversee all Friends Like Me activities and classes and hold responsibility for their development and growth.
• Coordinate weekend outings.
• Organize participant events during regular hours.
• Handle day-to-day participant and program issues and communicate with families and partners.
• Ensure timely reporting to funders and stakeholders and compliance with policies and regulations.
• Ensure the completion of Individual Service Plans for participants in the program and attend annual participant ISP meetings.
• Align volunteer efforts with the agency’s mission.
• Develop volunteer job descriptions, maintain records, and recruit volunteers.
• Support volunteers for social and recreational events and special activities.
• Coordinate PULSE, The Arc’s young professionals’ group.
• Maintain participant data in CRM and databases.
• Supervise and train Direct Support Professionals (DSPs).
• Ensure high-quality, person-centered services.
• Conduct performance reviews, provide regular feedback and coaching as needed.
• Meet with direct reports for regular individual supervision.
• Approve payroll, and support DSP goal setting.
• Update event details on The Arc’s website and assist with social media and publicity.
• Help with content creation for events.
• Share participant achievements with the Advancement Team.
• Attend required meetings and training.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in liberal arts or related field, or equivalent work experience.
• Minimum of 3 years of experience working with individuals with developmental disabilities, preferred.
• Ability to work required program hours: Monday through Friday: 11am to 7:30pm and some weekends.
• Experience recruiting, training, retaining, and managing a wide diversity of volunteers.
• Comfort and skill at managing others and navigating interpersonal challenges.
• Ability to motivate and excite volunteers to work toward a common goal.
• Excellent communication skills (verbal and written).
• Proficiency with social media, word processing, spreadsheet, communications (e.g. email).
• Valid California Driver’s license, clean motor vehicle report, and acceptance as a covered driver by The Arc’s auto insurance company.

Skills

• Social media
• Word processing
• Spreadsheet
• Email

Location

• San Francisco, CA

Work Type

• Full-Time
• Exempt

Education Level

• Bachelor's degree

Salary/Compensations

• $30.00 - $33.00 Hourly

About the Company

• The Arc San Francisco is a non-profit service and advocacy organization dedicated to supporting adults with intellectual and developmental disabilities and their families in San Francisco, San Mateo, and Marin counties.
• Our mission is to partner with adults with intellectual and developmental disabilities as they design their futures and transform our communities through lifelong learning and self-determination.
• We offer a wide range of services that touch every aspect of adult life, including independent living supports, skills building, employment training, and creative expression.
• As a committed community partner, we believe in the power of educational outreach, business partnerships, and being a reliable resource for families, supporters, public policy makers, and all those who share our vision of fostering a more informed, diverse, and inclusive society.

Equal Opportunity

• The Arc San Francisco is an equal opportunity employer.
• We are committed to building a diverse, inclusive, and equitable workplace and encourage applicants from all backgrounds and identities to apply.
• We will consider qualified candidates with criminal histories in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.