About the Role
STERIS Japan is seeking a Clinical Education Manager to lead clinical education and application support across our Procedural GI and GI Reprocessing portfolio. This role is crucial for bridging the gap between advanced medical technology and clinical practice, ensuring safe and effective product adoption, and enhancing customer satisfaction.
Responsibilities
- Develop annual clinical education plans aligned with Japan’s market needs, business objectives, and clinical trends.
- Design comprehensive curriculum covering endoscopic device operation, reprocessing, safety compliance, and clinical application best practices.
- Create multi-format educational materials tailored to Japanese healthcare professionals.
- Conduct on-site/offline/online training sessions, workshops, and wet lab demonstrations across Japan.
- Provide specialized training on product features, troubleshooting, and reprocessing efficiency optimization.
- Deliver internal training for sales, marketing, and field service teams.
- Manage in-service training activities throughout the sales funnel.
- Monitor training outcomes, conduct competency assessments, and maintain detailed training records.
- Identify and cultivate relationships with Key Opinion Leaders (KOLs) in Japan’s endoscopy and infection control fields.
- Partner with hospital training centers, medical associations, and industry bodies to co-host academic events.
- Collect and analyze customer feedback on training effectiveness and clinical needs.
- Stay updated on the latest clinical advancements, reprocessing guidelines, and regulatory changes in Japan.
- Proactively participate in multiple local standards committees.
- Collaborate with sales and marketing teams to support product launches and key account development.
- Work with product management teams to translate technical product information into clinical education content.
- Coordinate with regional and global clinical education teams.
- Support the sales team and distributors in new lead acquisition.
- Provide standby support in procedure rooms for endoscopy procedures and reprocessing accessories.
- Identify and support business and new product market development opportunities in Japan.
- Support clinical trade shows, seminars, and workshops.
- Leverage KOL relationships and solicit feedback on ideas.
Requirements
- Bachelor’s Degree in medical-related disciplines
- Significant years of progressive experience in the Healthcare market, preferably in GI Endoscopy device and reprocessing domain.
- Adequate years of marketing and/or clinical management responsibility.
- Adequate years of strategic portfolio management.
- Prior experience in a multi-national firm preferred.
- Adequate years of budgeting, financial analysis, forecasting required.
- High integrity and professional ethics.
- Excellent skills in negotiation, planning, organization, communication, coordination, problem solving and team spirit.
- Outstanding project management and time management skills.
- Good experience in customer & KOL development and management.
- Strong networks and client relationship.
Skills
- Business-level English Language proficiency
Location
- Japan
Work Type
- Full-time
Experience Level
- Significant years of progressive experience in the Healthcare market
- Adequate years of marketing and/or clinical management responsibility
- Adequate years of strategic portfolio management
- Adequate years of budgeting, financial analysis, forecasting
Education Level
- Bachelor’s Degree in medical-related disciplines
About the Company
- STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
- WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
- STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
Equal Opportunity
- STERIS strives to be an Equal Opportunity Employer.
