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About the Role

The Lead Product Owner leads the strategy, design, and continuous improvement of enterprise business systems, specifically owning the end-to-end product vision for Salesforce CRM and its integrations to drive operational efficiency and data integrity.

Responsibilities

• Own the product vision and strategy for assigned enterprise systems.
• Define and manage the product roadmap, prioritizing enhancements for efficiency and performance.
• Partner with business stakeholders to translate workflows and pain points into actionable improvements.
• Design and optimize system configurations, automation, and data models within Salesforce CRM.
• Manage integrations across the enterprise technology stack.
• Define and monitor KPIs to measure system effectiveness and platform health.
• Collaborate with IT and operations to ensure data integrity and process adherence.
• Conduct cross-functional business reviews and stakeholder syncs.
• Drive change management, end-user training, and documentation.
• Stay current with industry trends and platform capabilities.
• Apply product vision to Quote to Fulfillment capabilities including quoting, pricing, and contracting.
• Design CPQ configurations, pricing rules, and approval workflows within Salesforce Revenue Cloud.
• Manage Salesforce Revenue Cloud Automation (RCA) for scalable quoting and order orchestration.
• Align Contract Lifecycle Management (CLM) processes with upstream and downstream needs.
• Manage integrations between CPQ, CLM, ERP, and billing systems.

Requirements

• 7+ years of experience in Product Management, Business Systems, or IT/Operations.
• Demonstrated success partnering with cross-functional teams to improve workflows and system adoption.
• Deep experience with Salesforce CRM configuration, administration, and automation.
• Proven ability to design business process workflows and data models.
• Familiarity with reporting and analytics tools like Salesforce Reports/Dashboards or Tableau.
• Solid knowledge of Agile/Scrum methodologies and tools like Jira or Confluence.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience with Quote-to-Cash or Quote-to-Fulfillment platform ownership.
• Experience with Salesforce CPQ and Revenue Cloud configuration and administration.
• Hands-on experience with Salesforce Revenue Cloud Automation (RCA) and CLM preferred.
• Knowledge of pricing strategy, discounting models, and deal-desk processes preferred.
• Experience with integrations across CPQ, CLM, ERP, and billing systems preferred.

Skills

• Salesforce CRM
• Salesforce CPQ
• Salesforce Revenue Cloud
• Revenue Cloud Automation (RCA)
• Contract Lifecycle Management (CLM)
• Product Management
• Business Process Optimization
• Agile/Scrum
• Jira
• Confluence
• Data Modeling
• Workflow Automation
• Tableau
• Stakeholder Management

Experience Level

• 7+ years of experience

Education Level

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• Advanced degree a plus

Salary/Compensations

• $120,200—$180,300 CAD

About the Company

• Black Duck Software, Inc. helps organizations build secure, high-quality software.
• A recognized pioneer in application security providing SAST, SCA, and DAST solutions.

Equal Opportunity

• Black Duck is an equal opportunity employer considering all applicants without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by law.