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About the Role

This hands-on role supports credit risk and collections functions, working closely with Finance and Sales teams to make informed credit decisions while maintaining customer relationships. The role focuses on risk support activities with dedicated time for collections.

Responsibilities

• Assist with credit risk assessments, credit vetting, and ongoing risk analysis for new and existing customers
• Review financial information and credit applications to support informed decision-making
• Monitor risk alerts, exposure limits, and exceptions, escalating issues where required
• Support monitoring of customer credit limits, identifying trends and early warning indicators
• Maintain accurate records for credit applications, assessments, and risk reviews
• Assist in preparing risk reports and documentation
• Manage a high volume of collection calls across an assigned customer portfolio
• Negotiate payment outcomes for accounts in arrears
• Monitor and report in real time on payment deterioration or adverse trends
• Record and manage credit claims and disputes through to resolution
• Manage customer orders in line with approved credit limits
• Use diary systems to ensure timely follow-ups with customers and stakeholders
• Collaborate with the Sales team to resolve issues impacting payment
• Demonstrate flexibility in working hours to meet business needs
• Maintain a professional and collaborative approach with internal and external stakeholders

Requirements

• Experience in credit risk, finance, or collections (preferred)
• Strong analytical skills with the ability to interpret financial information
• High attention to detail and accuracy in record-keeping
• Confident communication and negotiation skills
• Ability to manage competing priorities and meet deadlines
• Proficiency in Microsoft Office (Excel capability highly regarded)
• Collaborative and team-oriented mindset
• Strong customer focus with a solutions-driven approach
• Proactive, organised, and resilient
• Full Australian working rights

Skills

• Credit risk analysis
• Collections
• Financial analysis
• Record-keeping
• Communication
• Negotiation
• Time management
• Microsoft Office
• Excel

Location

• Parramatta

Work Type

• 6-month fixed term contract
• Onsite

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $73K + Super

Benefits

• Supportive and inclusive team environment
• Exposure to both credit risk and collections functions
• Learning and development opportunities
• Material Benefits program (discounts, wellbeing initiatives, family support)
• Workplace that prioritises safety, respect, and diversity

About the Company

• Heidelberg Materials Australia is a leading supplier of construction materials, committed to safety, sustainability, and investing in its people.
• As a globally leading company in the construction sector, Heidelberg Materials manufactures widely used products, focusing on sustainable production, massive CO₂ reduction, recycling technologies, and digital solutions.
• Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete, operating in over 50 countries with around 51,000 employees.

Equal Opportunity

• Heidelberg Materials Australia is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences.