About the Role
The Engagement Manager is responsible for ensuring the consistent application of project management discipline and practices from initiation through project completion and close-out. The Engagement Manager manages assigned projects typically ranging from $750K-$3MM and is responsible for the successful delivery of all tactical and strategic aspects of a project. The Engagement Manager is also responsible for identifying, pursuing, and securing additional opportunities which enhance our customers’ experience.
Responsibilities
- Develop/review project proposals and plans to determine timeframe, staffing requirements and resource allocation, project structure and implementation strategies and collaborate with Project Leadership to identify and mitigate project risks
- Confer with project staff to outline work plans and to assign responsibilities and workstream scope and actively review status reports and modify schedules or plans as necessary
- Deliver project status reports to management, clients and/or other necessary stakeholders
- Establish and maintain effective client engagement with client project team
- Effectively manage conflicts and ensure timely resolution of issues that could affect project success
- Actively monitor the delivery of project milestones and sustainable results to ensure that results are delivered on-time-in-full and within budget
- Participate in delivery of training programs and act as a mentor and coach for Operations professionals by providing performance feedback and support of their development plans
- Participate in or lead internal improvement initiatives as required and ensure team compliance to all internal policies and procedures
- Perform other responsibilities as necessary
Requirements
- An MBA or equivalent postgraduate degree, or a bachelor’s degree and relevant work experience in the Oil & Gas, Refinery or associated Energy industries.
- A minimum of Lean Six Sigma ‘Black Belt’ certified.
- Proven experience in operations management consulting required.
- Extensive experience of successfully managing workstreams.
- Proven Value Chain Optimization experience.
- Extensive experience in project management processes and methodologies.
- Demonstrable experience in continuous process improvement.
- Advanced proficiency in and knowledge of MS Office Suite, particularly Excel and PowerPoint (An Excel test is a standard part of our assessment process).
- Excellent written and verbal communication skills as well as interpersonal and relationship building skills.
- Ability to remain flexible and to successfully adapt to a variety of working environments, and be able to engage and motivate individuals within all levels of an organization.
- Availability to travel up to 100% of the time.
- Travel to client sites is a requirement of this role.
- Candidates must have a flexible travel schedule and be willing to commit to 50 to 100% travel.
- The Engagement Manager may be assigned to work with Trindent clients anywhere in the world and must be able to qualify for a TN Visa.
- Successful candidates must be Canadian / US passport holders.
- Candidates must be able to pass a criminal background check as part of the application process.
- To access client locations, the Engagement Manager will undergo scheduled and random testing administered through the North American Substance Abuse Program (NASAP) for drugs of abuse.
Skills
- MS Office Suite
- Excel
- PowerPoint
- Lean Six Sigma ‘Black Belt’
- Operations management consulting
- Value Chain Optimization
- Project management processes and methodologies
- Continuous process improvement
- Written communication
- Verbal communication
- Interpersonal skills
- Relationship building skills
- Flexibility
- Adaptability
- Engagement
- Motivation
Location
- Global
Work Type
- Full-time
- Travel up to 100%
Experience Level
- Senior
Education Level
- MBA or equivalent postgraduate degree
- Bachelor's degree
Salary/Compensations
- $750K-$3MM project range
About the Company
- Trindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries.
- The firm’s unique approach yields between 500 – 1500% ROI within the first year.
- Established in 2008, Trindent Consulting has quickly garnered a reputation as a firm that will Make It Happen™.
- It is ranked as one of Canada’s Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row.
- Trindent is also named one of the Fastest-Growing Consulting Firms by Consulting Magazine in 2015 through 2020.
- Most recently Trindent has been recognized by the Financial Times as one of the Americas' Fastest-Growing companies in 2022.
- Trindent Consulting offers 4 core services to refinery clients: Quality Giveaway Reduction, Hydrocarbon Loss Control & Measurement Assurance, Energy Intensity Enhancement, Value Chain & Supply Optimization.
Equal Opportunity
- Trindent Consulting is committed to providing an accessible, respectful and inclusive environment for all employees and job applicants.
- We will provide reasonable accommodation if required.
- If you require any specific accommodation due to a disability or a medical need during the application process, please contact us.
