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About the Role

The NYC DOE seeks a contractor to provide project management, business analysis, application support, testing, training, data management, business intelligence, and reporting services for its Special Education systems. This role supports the implementation and enhancement of the ATLAS platform, modernization of Special Education applications, development of reports, data repository maintenance, user training, and operational support.

Responsibilities

Lead and mentor Business Analysts assigned to the project.
Collaborate with business stakeholders, project managers, and technical teams to identify business needs and recommend effective technology solutions.
Facilitate stakeholder interviews, workshops, and requirements gathering sessions.
Analyze current ("As-Is") and future-state ("To-Be") business processes and recommend process improvements.
Develop and maintain Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), use cases, user stories, process flows, and traceability matrices.
Refine business cases and support project prioritization and scope management.
Produce project documentation, including workflow diagrams, business rules, and functional specifications.
Support solution design, system testing, user acceptance testing (UAT), and implementation activities.
Assist with change management, user communications, and knowledge transfer.
Ensure requirements are complete, accurate, testable, and aligned with project objectives and DOE standards.

Requirements

Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related discipline; Master's degree preferred.
Minimum of 8–10 years of progressively responsible experience as a Business Analyst on large-scale information technology projects.
Minimum of 3–5 years leading or mentoring Business Analysts and coordinating business analysis activities across multiple workstreams.
Demonstrated experience gathering, analyzing, documenting, validating, and managing complex business and functional requirements.
Proven ability to facilitate stakeholder interviews, Joint Application Design (JAD) sessions, workshops, and requirements elicitation meetings with executive leadership, business users, and technical teams.
Experience documenting As-Is and To-Be business processes, business process modeling, workflow analysis, gap analysis, and business process improvement initiatives.
Strong experience developing Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), use cases, user stories, process flows, business rules, and requirements traceability matrices.
Experience supporting system design, application development, integration, testing, User Acceptance Testing (UAT), implementation, and production deployment.
Working knowledge of relational databases and SQL for data analysis and validation.
Thorough understanding of Software Development Life Cycle (SDLC) methodologies, including both Waterfall and Agile delivery frameworks.
Strong analytical, problem-solving, organizational, and decision-making skills.
Excellent written, verbal, presentation, facilitation, and interpersonal communication skills.
Ability to manage multiple priorities and work effectively in a collaborative, cross-functional environment.
Experience supporting New York City, New York State, K–12 education, or other government organizations is highly desirable.
Experience supporting enterprise reporting, regulatory compliance, or large-scale system modernization initiatives is preferred.

Skills

Microsoft Visio
Microsoft Project
Jira
Application Lifecycle Management (ALM) tools
Microsoft SQL Server
Microsoft Power BI
SQL

Location

New York City

Work Type

Contractor

Experience Level

8-10 years Business Analyst experience
3-5 years leading/mentoring Business Analysts

Education Level

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related discipline
Master's degree preferred

About the Company

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals.
Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list.
We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence.

Equal Opportunity

Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.