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About the Role

Johnstone Supply is seeking an individual to deliver and support high-quality, reliable, and stable infrastructure technologies and security capabilities for enterprise and e-business systems.

Responsibilities

• Documents and maintains all support procedures and provides training to level 1 and 2 support resources.
• Manages and monitors the health and performance of hosting environments.
• Works closely with vendor support to remediate issues.
• Provides 3rd level support and serves as a knowledge resource for hosting platforms.
• Plans, designs, evaluates, tests, and integrates system infrastructure.
• Defines and maintains standards for hosting platforms and hosted services.
• Proactively reviews existing hardware, software, and services to recommend improvements.
• Ensures high levels of systems and infrastructure availability through proactive monitoring.
• Develops and maintains security, backup, and redundancy strategies for hosting platforms.
• Maintains Linux systems, including build, test, deploy, and update/patch processes.
• Defines and maintains standards for the configuration and delivery of hosting platforms.
• Develops and recommends automation tools and methodologies for hosting platforms.
• Troubleshoots and remediates issues, ensuring successful project implementation and post-project support.
• Ensures application and infrastructure architectural solutions are stable, secure, and compliant.
• Secures systems by developing access controls and monitoring for intrusions.
• Researches and recommends innovations to help the business grow.
• Coaches and mentors team members to develop effective team performance.
• Develops and maintains the strategic architecture for hosting platform services.
• Assists management in annual budget preparation by researching and recommending new solutions and upgrades.

Requirements

• Associate’s Degree from a university; three to five years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Local and Wide Area networks, server, and client administration.
• Knowledge of and experience with the management and administration of Storage Area Network technologies.
• Knowledge of Linux Server administration to include building, maintaining and scripting across various versions of Linux operating systems.
• Knowledge of Windows Server administration to include building, maintaining and updating current version of the operating systems.
• Knowledge of the management and administration of VMWare environments.
• Knowledge of and experience with the management and administration of Microsoft Azure hosted infrastructure.
• Knowledge of and experience with the management and administration of Amazon Web Services hosted infrastructure.

Skills

• Linux Server administration
• Windows Server administration
• Storage Area Network technologies
• VMWare environments
• Microsoft Azure
• Amazon Web Services (AWS)

Location

• North America

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Associate's Degree

Benefits

• Competitive wage
• Health and wellness benefits including medical, dental, vision coverage
• Options for supplemental care
• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution
• Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

About the Company

• Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies.
• Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America.
• We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.
• Relationship-building is the key to our success.
• The Power of Johnstone is everyone who works with us: our customers, our partners, and our people.

Equal Opportunity

• EOE & E-Verify Participating Employer.