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About the Role

G Adventures is a leading small group travel company that believes travel changes people. We are looking for individuals who are passionate about exploration and making the planet better. Our company culture is built on belonging, where authenticity is celebrated, and employees can grow and develop in their roles.

Responsibilities

• Manage accounts receivable collections, monitor aging reports, and follow up on overdue accounts.
• Investigate and resolve payment discrepancies, account disputes, unapplied cash, short payments, and other account issues.
• Process customer payments, write-offs, adjustments, refunds, and travel agent commission payments.
• Prepare journal entries and support month-end and year-end closing activities, reconciliations, and audit requirements.
• Maintain accurate customer account records and generate customer account statements.
• Collaborate with Sales, customers, and payment processors to resolve payment-related issues in a timely manner.
• Contribute to process improvement initiatives that enhance efficiency, controls, and customer experience.

Requirements

• 3–5 years of experience in Accounts Receivable, Collections, or a related accounting function.
• Experience with account reconciliations, collections, and resolving customer payment discrepancies.
• Strong understanding of accounting principles and financial processes.
• Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Skills

• Proficiency in Microsoft Excel, including formulas, sorting, and pivot tables.
• Experience working with financial systems; experience with reservation platforms is an asset.
• Strong analytical, problem-solving, organizational, and communication skills.

Experience Level

• 3-5 years

Education Level

• College diploma or certificate in Accounting, Finance, or a related field.

Benefits

• Competitive Total Rewards Package, including exclusive travel perks!
• Additional days off, including on your birthday!
• Vacation time for you to recharge
• Enhanced Parental Leave
• Meaningful Employee Recognition Program
• Learning and Growth Opportunities
• Employee Resource Groups

About the Company

• G Adventures is one of the world’s leading small group travel companies.
• We believe that travel isn’t just about where you go — it’s about how it changes you.
• For the last 35 years, we’ve set out to do things differently.
• Our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated.
• We are a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.

Equal Opportunity

• G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
• We consider all qualified applicants.