Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Marc Jacobs International seeks a Human Resources Business Partner/Manager (HRBP) to support our North American retail population. This role focuses on daily HR support for store teams, emphasizing employee relations, performance management, talent acquisition, and policy adherence. It requires a hands-on partner comfortable with real-time issue resolution and consistent HR practice execution.
Responsibilities
- Manage employee relations cases from intake through resolution, including investigations, documentation, and follow-up.
- Provide clear, practical guidance to store managers on performance issues, corrective action, and terminations.
- Ensure consistent and compliant application of policies across all retail locations.
- Escalate high-risk or complex issues and partner with Legal/HR leadership when needed.
- Track and monitor employee relations trends and support implementation of solutions.
- Provide coaching to managers on handling employee issues, attendance, and team management.
- Support performance management processes, including documentation and follow-up on performance conversations.
- Assist in implementing talent review and development processes across retail teams.
- Partner with leaders to address performance gaps and improve team effectiveness.
- Collaborate with leaders to identify workforce needs.
- Ensure timely hiring of quality talent for retail and support functions.
- Participate in selection process for managerial and critical positions.
- Support the field in workforce plans aligned with business expansion and seasonal demands.
- Ensure compliance with federal, state, and local employment laws.
- Maintain accurate and thorough documentation for all employee relations cases.
- Support audits and ensure HR records are up to date.
- Analyze HR metrics including turnover, absenteeism, recruitment, engagement, and productivity.
- Prepare regular reports and dashboards for business leaders.
- Use data to recommend strategic HR interventions.
- Travel to retail locations to support managers and employees directly (25–40%).
- Build strong, practical working relationships with store teams to ensure effective HR support.
Requirements
- 6–10 years of progressive HR experience, including at least 3 years as an HR Business Partner or HR Manager.
- Experience managing HR across multiple store locations.
- Solid knowledge of U.S. employment laws; exposure to Canada is a plus.
- Proven ability to manage employee relations issues.
- Comfortable working in a highly hands-on, responsive role.
- Strong communication, organization, and follow-through skills.
- Ability to balance multiple priorities and respond quickly to business needs.
- Ability to influence senior stakeholders without direct authority.
- Strong commercial understanding of retail operations.
- Ability to thrive in a fast-paced, dynamic environment.
- High level of integrity, professionalism, and confidentiality.
- Customer-focused mindset with a collaborative approach.
Skills
- Employee Relations
- Performance Management
- Talent Acquisition
- Policy Adherence
- Investigations
- Documentation
- Coaching
- Talent Review
- Workforce Planning
- Compliance
- HR Analytics
- Reporting
- Communication
- Organization
- Follow-through
- Stakeholder Influence
- Commercial Acumen
- Retail Operations
Location
- New York City
Work Type
- Onsite
- Full-time
Experience Level
- 6-10 years experience
- 3+ years as HRBP or HR Manager
Salary/Compensations
- $110,000 - $120,000 plus bonus
Benefits
- Paid holidays
- Vacation time
- Sick and personal time
- Medical insurance
- Dental insurance
- Vision insurance
- 401k matching
- Discounts on travel
- Discounts on entertainment
- Discounts on MJ products
- Discounts on other LVMH brands
About the Company
- For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary.
- Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
- Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique.
- NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Equal Opportunity
- Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are.
- We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity.
- In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways.
- We encourage you to apply even if you don’t meet all of the listed qualifications.
- Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.