About the Role
As a Practice Director – Operational Readiness, you are a senior leader responsible for driving growth, delivery excellence, and capability development within your area of practice, with a focus on healthcare environments. You lead strategic accounts and complex operational readiness initiatives, ensuring strong financial performance, high-quality outcomes, and client satisfaction across clinical and operational settings.
Responsibilities
- Lead strategic healthcare sector accounts and drive growth within the Operational Readiness service line
- Act as Project Executive on complex engagements, ensuring delivery excellence, quality, and client satisfaction
- Oversee financial performance across your portfolio, managing risk, optimizing resources, and achieving strong project outcomes
- Shape and contribute to business development, including strategic pursuits, account planning, and market intelligence
- Establish and continuously improve delivery methodologies, quality standards, and best practices (QMS) including the developing of standardized tools and processes.
- Coach and develop senior and intermediate practitioners, building high-performing, collaborative teams
- Provide expert guidance to stakeholders, influencing decisions on delivery, resourcing, and operational readiness strategy
- Strengthen the organization’s market presence through thought leadership and industry engagement in the healthcare sector
Requirements
- 10+ years of experience delivering large, complex projects or programs, including recognized expertise in healthcare with a preference for acute care environments
- Proven experience leading strategic accounts, client relationships, and business growth initiatives
- Strong financial acumen with experience managing project performance, risk, and profitability
- Demonstrated ability to lead, coach, and develop senior-level professionals
- Established industry network and active engagement in relevant professional or trade associations
- Professional Healthcare designation is considered a strong asset
- Exceptional leadership, stakeholder management, and strategic thinking skills
Skills
- Operational Readiness
- Healthcare environments
- Strategic accounts
- Client satisfaction
- Financial performance
- Risk management
- Resource optimization
- Business development
- Delivery methodologies
- Quality standards
- Best practices
- Talent development
- Thought leadership
- Industry engagement
- Stakeholder management
- Strategic thinking
Location
- Canada
Work Type
- Flexible work environment
Experience Level
- Senior leader
- 10+ years of experience
Education Level
- Professional Healthcare designation is considered a strong asset
Salary/Compensations
- $126,000 to $173,000
Benefits
- An opportunity to truly impact our communities
- A flexible work environment
- A comprehensive onboarding experience
- Significant professional development, training, and a mentorship program
- A paid volunteer day
- An environment where people feel welcome, heard and included, regardless of their differences
About the Company
- At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment.
- Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professionals operating in 63 countries.
Equal Opportunity
- Colliers Project Leaders is an equal opportunity employer and celebrates diversity in its workforce.
- Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
- If you require a disability-related accommodation to participate in the recruitment process, please advise the assigned Talent Acquisition Business Partner.
