About the Role
Community Housing Innovations (CHI) is seeking a full-time Rental Supplement Program Counselor for its Patchogue location. This role involves travel and field work, offering a great opportunity to contribute to the growth of Housing Retention Services in Suffolk County.
Responsibilities
- Respond to referrals via HMIS and collaborate with referring agencies to collect and upload client eligibility information.
- Prepare initial, annual, and interim income certifications as outlined by Suffolk County’s HUD CoC funded programs.
- Work with new clients, including initial discussions, completion of all intake forms and review of financial documents.
- Contact participating households at least once every three months regarding moves, changes in household composition or monthly income, budgeting issues, and supportive services.
- Manage all required reporting and compliance in accordance with New York State requirements, including database and file management.
- Conduct annual unit inspections to ensure housing quality standards are met for potential participants.
- Contact landlords to mediate Housing Quality Standard issues, lease renewals, and potential client repayment plans.
- Connect clients with needed and available community resources.
- Follow up with clients and agencies to document the use and success of referrals.
- Maintain up-to-date records in AWARDS and HMIS.
- Document all interactions clearly and concisely.
- Establish good working relationships with referring agencies.
- Represent the company with community outreach and events.
- Remain up-to-date with industry standards and increase professional and technical skills through continuing education annually.
Requirements
- Basic knowledge and understanding of federal, state, and local homeless and housing programs and rental subsidies.
- Excellent verbal and written communication skills.
- Proficiency in English required.
- Basic competency in MS Windows, MS Office, and on the Internet.
- Must have excellent math skills.
- Ability to prioritize, make appropriate decisions and judgment calls.
- Ability to work independently or as part of a team.
- Must be highly organized.
- Must assume responsibility.
- Must work well under pressure.
- Must meet deadlines.
- Must multitask.
- Must be flexible.
- Must maintain a high level of attention to detail.
- Must be even-tempered.
- Must have good negotiation skills.
- Must have the ability to meet unexpected deadlines.
- Valid driver's license and automobile insurance required.
Skills
- Basic math skills
- Bi-lingual (Spanish) is a plus
- Computer Skills
- Math Skills
- Physical Performance
- Reasoning Ability
- Other Skills
Location
- Patchogue, NY
Work Type
- Full Time
- Travel and field related work
Experience Level
- Extensive experience may be substituted for educational requirement
- Experience working with clients experiencing homelessness/residing in shelter
- Knowledge of the local housing market and available resources
Education Level
- Bachelors' Degree in a related field preferred
Salary/Compensations
- $24.04 - $50,003.00 Hourly
Benefits
- Paid time off
- 2 personal days awarded annually
- Health insurance and health reimbursement account
- Dental and vision plans
- Flexible spending account
- AFLAC supplemental insurance
- Voluntary plans
- Dependent Care Spending Account
- Working Advantage- Employee Perks
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Monthly trainings and career development plans
About the Company
- Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
- Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
- We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
Equal Opportunity
- Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
- This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.
