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About the Role

The Kraft Heinz Company is seeking a Process Operator to support Cool Whip production at our Avon, NY facility. This role is responsible for safely operating processing and filling equipment while maintaining the highest standards of quality, safety, and efficiency. Successful candidates are team-oriented, adaptable, and committed to continuous improvement. This position plays a key role in ensuring our products meet strict quality and food safety standards.

Responsibilities

Operate, monitor, and make minor adjustments to holding, pumping, whipping, and filling equipment
Safely operate bowl dispensing equipment and Cherry-Burrell fillers
Understand control systems, drive power differences, and filler jam detection systems
Monitor filler beds, respond to alarms, and safely clear jams
Operate auto lid handling (ALH) systems and perform manual lid loading as needed
Operate weight control systems in compliance with quality and regulatory guidelines
Monitor remelt systems and perform thawing when necessary
Stage and manage remelt waste carts
Perform scheduled sanitation and CIP (Clean-In-Place) cleaning of processing equipment
Safely handle and use chemicals
Complete weekend and changeover cleaning activities, including fillers, hoppers, manifolds, y-pipes, sparge tubes, hoses, and other equipment
Conduct floor scrubbing and production-related sanitation tasks
Maintain clean and organized work areas in compliance with GMP standards
Follow all safety rules, GMP, HACCP, and QRMP programs
Adhere to Lockout/Tagout procedures for all applicable equipment
Wear required PPE (safety shoes, hearing protection, hairnets/beardnets, etc.)
Identify and report unsafe conditions or defective equipment
Ensure safety of self and others at all times
Maintain product quality standards and specifications
Record QC testing results, downtime, audits, and equipment performance data
Complete production and packaging traceability documentation accurately
Understand and follow production schedules
Follow all OEE (Overall Equipment Effectiveness) reporting requirements
Communicate effectively with supervisors and team members regarding production and changeovers
Assist with training of other employees as needed
Participate in audits and continuous improvement initiatives
Perform preventative maintenance and periodic cleaning tasks
Support rework activities as assigned
Move waste, trash, and materials to designated areas
Complete all other duties assigned by Supervisor or Group Leader

Requirements

Ability to read, write, and perform basic math calculations
Demonstrated computer skills
Ability to work independently and as part of a team
Standing up to 12 hours a day
Lifting/pushing/pulling up to 50 lbs. including overhead work
Repetitive motion with hands
Kneeling
Twisting
Squatting
Climbing stairs
Working in hot and cold environments (Lunchables 40 degrees F, Cool Whip 90 degrees/ -35 degrees F, Cold Storage 0 degrees F)
Working in loud environments over 85 decibels

Skills

Strong teamwork and collaboration skills
Mechanical aptitude
Attention to detail
Effective verbal and written communication
Time management and ability to follow directions
Ability to train others

Location

Avon, NY

Work Type

Full-time
Shifts Available: 2nd Shift (2:00 PM- 10:30 PM) & 3rd Shift (10:00 PM – 6:30 AM)
Training Requirement: Must train on 1st shift for 6 weeks (6:00 AM – 2:30 PM)
Overtime: Mandatory as required

Salary/Compensations

Starting Pay: $22.69/hour
Shift Differential: 2nd Shift: +$1.25/hour
Shift Differential: 3rd Shift: +$2.50/hour

Benefits

Paid vacation
Medical, dental, and vision insurance
Health Savings Account (HSA) / Health Reimbursement Account (HRA)
Employee Assistance Program (EAP)
Company-paid life insurance
Company-paid short-term disability
Pet insurance
401k Retirement with up to 7% company match
Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
Variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability

About the Company

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch.
We’re on a mission to disrupt not only our own business, but the global food industry.
A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity.
We also believe in being good humans, who are working to improve our company, communities, and planet.
We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.
We grow our people to grow our business.
We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands.
Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions.
All while celebrating our wins - and our failures – as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career.
Because great people make great companies, and we’re growing something great here at Kraft Heinz.
Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.
Doesn’t matter who you are, where you’re from, or who makes your heart sing.
We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.
We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives.
Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.
Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.

Equal Opportunity

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com.
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.