About the Role
This role involves managing store operations, including staff supervision, customer service, inventory management, and financial analysis, to ensure the site meets company standards and achieves business objectives.
Responsibilities
- Recruit, hire and train employees, ensuring excellent customer service.
- Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized, and well-kept.
- Maintain a professional and supportive image among subordinates and supervisor.
- Schedule employees to maximize customer service and maintain site image.
- Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
- Develop positive and professional relationships with suppliers.
- Promote excellent service and resolve customer complaints professionally.
- Promote and ensure a safe, positive public image within the community.
- Prepare and deliver timely performance appraisals with proper feedback.
- Train employees on customer service, site image, marketing execution, and safety procedures.
- Ensure employees receive proper communication in a timely manner.
- Establish regular communication meetings with site employees and the Market Manager.
- Evaluate and develop action plans to address site needs and achieve objectives.
- Organize and maintain all site files and manuals.
- Supervise employees to ensure accurate and timely completion of reports.
- Supervise employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
- Ensure required employment posters and signs are accessible to employees.
- Analyze daily sales and expense information to maximize sales and net profits.
- Budget and forecast P&L lines, and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform financial analysis to maximize sales and net profits.
- Work outdoors to clean parking lots, gas pumps, and take out garbage.
- Work in occasional cold temperature extremes in walk-in coolers/freezers.
- Work with a minimum of direction and supervision.
- Act as an effective manager, supervisor, and leader.
Requirements
- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Ability to supervise and train for the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
- Ability to supervise and manage the functions listed in the CSR and ASM job descriptions.
- Ability to use a computer for site operations, including analysis of reports, inventory control, and cash control.
- A valid driver’s license and adequate transportation for meetings.
- Ability to communicate (orally and in writing) in English.
- Perform other duties as assigned or delegated by supervisor.
Skills
- Leadership
- Management
- Customer Service
- Communication
- Training
- Planning
- Organizing
- Financial Analysis
- Budgeting
- Forecasting
- Problem-Solving
Location
- 4600 W William Cannon Dr, Austin, Texas 78749
Work Type
- Flexible Availability
Experience Level
- Minimum Qualifications
Education Level
- High School diploma or GED preferred
About the Company
- Our mission at Circle K is to make people's lives a little easier every day.
- Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide.
- We are committed to helping them achieve their goals and grow with us.
- We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.
- No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
- When you grow, we grow - together.
Equal Opportunity
- Circle K is an Equal Opportunity Employer.
- The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
- Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
- Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
- Circle K uses the federal E-Verify program to check work eligibility.
